Armed Security Officer - Mall Patrol

Allied Universal; San Antonio (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading security firm as an Armed Patrol Officer in a vibrant retail setting. This role offers a unique opportunity to safeguard clients while delivering exceptional customer service. You'll engage with the community, conduct routine patrols, and respond to incidents, all while upholding values of teamwork and integrity. Enjoy the benefits of a dynamic workplace that prioritizes employee growth and well-being, including health insurance and ongoing training. If you're passionate about security and customer service, this position is perfect for you!

Benefits

Health Insurance

401k Plans

Ongoing Paid Training

Employee Discounts

Qualifications

• Must possess a Level III Armed Security Officer Certification in Texas.
• Must have a valid driver’s license and meet AU Driver Policy requirements.

Responsibilities

• Conduct regular patrols to deter unwanted activity.
• Respond to incidents calmly and professionally.
• Provide customer service in a retail or mall environment.

Skills

Customer Service

Problem Solving

Situational Awareness

Education

High School Diploma or Equivalent

Level III Armed Security Officer Certification

Job description

Overview

Allied Universal, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

Job Description

As a Security Officer - Armed Mall Patrol in San Antonio, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls and more .

As an Armed Patrol Officer in a retail location, you will monitor and patrol assigned areas, remaining visible to help deter security-related incidents and provide a welcoming presence for customers and staff. This role requires carrying a firearm and may involve driving as part of your patrol duties. You will conduct routine patrols, respond to incidents, and deliver exceptional customer service and communication, all while upholding our values of teamwork, integrity, and a people-first approach.

Position Type: Full Time

Pay Rate: $15.50 / Hour

Job Schedule:

DayTimeMon03:15 PM - 11:30 PMTue03:15 PM - 11:30 PMSat06:00 AM - 02:45 PMSun07:00 AM - 03:15 PM

Responsibilities:

• Carry out security procedures and follow site-specific policies while providing customer service to clients and visitors in a retail or mall environment.
• Respond to incidents and critical situations in a calm, problem-solving manner, including emergency response activities as needed.
• Conduct regular and random patrols throughout the retail or mall location and its perimeter to help to deter unwanted activity.
• Maintain awareness of surroundings and report any suspicious behavior or security-related incidents according to established protocols.
• Interact professionally with the public, staff, and law enforcement when required.

Minimum Requirements:

• Must possess a Level III Armed Security Officer Certification in Texas.
• Must have an Armed Designation as required by state law.
• Must be at least 21 years of age for armed roles.
• A valid driver’s license is required and must meet AU Driver Policy requirements.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Perks and Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more...

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. C15802

Requisition ID

2025-1373502