Armed Security Officer

Signal; Chicago (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Tuition Assistance for PT/FT/Immediate

Paid training

Flexible Schedule

Career advancement opportunities

Veteran and First Responder Friendly

401k and Health Benefits

Job summary

Signal seeks a Security Officer in Chicago, IL to perform patrols on foot and by vehicle, securing courtyards, offices, pools and other high-value areas while ensuring safety and property protection with careful attention to detail.

The role emphasizes on-time reporting, professional interaction with customers, adherence to post orders, care of equipment, and prompt deescalation of incidents. Benefits include training, flexible scheduling, and retirement options.

Qualifications

• Soft skills required for effective service delivery and client satisfaction.
• Ability to plan and execute patrols within deadlines.
• Understanding of performance metrics and time management.
• Ability to lead and develop teams on-site.
• Strong daily task execution and communication.

Responsibilities

• Conduct and deliver mobile security services while operating patrol vehicle per post orders.
• Write detailed reports using company tech and software during each shift.
• Arrive on time, clock in/out, follow dress code and expectations.
• Interact with internal and external customers to build a service-focused relationship.
• Report to Advanced Patrol Officer and Branch Patrol Supervisor promptly with information.
• Be assigned a patrol vehicle and maintain fueling, cleanliness, and inspections.
• Care for Signal equipment including radios, access keys/cards, uniforms, and devices.
• Manage daily activities to meet Branch Patrol Supervisor benchmarks and service quality.
• Deescalate issues professionally and promptly.

Skills

Visioning

Strategic Planning

Financial Acumen

Team Development

Project Management

Job description

Title: Security Officer

Post Location:?

Schedule: Full Time

Pay Rate: [$21-23 Hourly Range], based on experience

Requirements: Perc Card and Armed training certificate

Benefits

• Tuition Assistance for PT/FT/Immediate Family Members
• Paid training
• Flexible Schedule
• Career advancement opportunities
• Veteran and First Responder Friendly
• 401k and Health Benefits

Position Summary

A Signal Armed Security Officer will conduct patrols, (foot and vehicle) for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety.Armed SecurityOfficers play a vital role by actively observing their surroundings, positively engagingwith customers, associates, and responding to emergency situations. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.

Soft Skills

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
• Strategic Planning: Effective engagement, communication, planning and execution of daily patrol responsibilities while meeting established deadlines. Can you effectively complete a route in the allotted time?
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you manage your time on property which equates with meeting the company benchmark?
• Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business.Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities

• Will conduct and deliver various mobile security services while operating company patrol vehiclethat reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
• Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
• Interacting with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
• Consistently communicates with the Advanced Patrol Officer and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
• Will be assigned a vehicle that officer is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, uniforms, and devices, etc.
• Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
• Consistently deescalate issues through communication in a professional and prompt manner.