Armed Security Field Training Officer FTO

Cambridge Security Services; North Palm Beach (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking passionate Field Training Officers (FTOs) who are dedicated to teaching and mentoring new officers. This rewarding role involves guiding trainees through security operations while maintaining a professional demeanor. FTOs will exemplify integrity and ethical behavior, ensuring the success of the training program. If you have a strong background in security, excellent communication skills, and a commitment to fostering a positive learning environment, this opportunity is perfect for you. Join a team that values dedication and professionalism, and make a significant impact in the security field.

Qualifications

• Must possess a D&G security license and a valid driver's license.
• 3+ years of security experience, preferably in military or law enforcement.

Responsibilities

• FTOs guide officers through post orders and policies.
• Provide coaching and serve as positive role models.

Skills

Teaching

Communication Skills

Customer Service

Time Management

Active Listening

Detail-oriented

Decision Making

Team Collaboration

Education

High School Diploma or Equivalent

Tools

Cellular Devices

Computers

Job description

Cambridge Security Services

License #B2800283

Pay rate starts at $21.00 Hourly

Licenses and Certifications Required (D & G)

Position: Field Training Officers
Expectations:

Any person who strives to become an FTO must have a passion for teaching. The most obvious function of the FTO is that of a teacher. In most cases, this teaching will occur while carrying out site-related tasks at an account. Other times, teaching may occur during casual conversation. As teachers, FTOs must be willing to accept responsibility for the progress of an officer or account, or lack of it. While training, FTOs must treat officers in a professional, realistic, objective, friendly, and empathetic manner.

The Role of the Field Training Officer:

Field Training Officers (FTOs) have responsibilities that can significantly impact the success of the company. In addition to performing in an exemplary manner, while officers watch, FTOs must slow their pace to review the purpose and detail of every process. FTOs must guide officers through comprehensive post orders and policies that require the blending of knowledge and skills, and the good judgment of when, where, and how to apply them.

The essentials of the FTO role is that he/she applies the techniques of coaching by providing a role model to follow and giving encouragement and direction to the officer.

FTOs must be positive role models. They must lead by example; exhibiting integrity, honesty, and ethical behavior. Maintaining a professional demeanor and appearance; adhering to the company's rules and regulations; supporting the company's vision and core values; and having a positive attitude toward the company, the job, and the officers they work with; are essential. FTOs dedicated to the success of the program will be respectful of, and respected by officers, peers, coworkers, and management.

Requirements Include:

• Full-Time and Full Flex availability, as shifts, schedules, and duties may change weekly, according to the company's needs
• Knowledge of security operations
• Strong oral and written communication skills
• Strong customer service and service delivery orientation
• Must be well-groomed
• Must be detail-oriented and able to handle multiple tasks
• Ability to work at a fast pace and work efficiently under pressure
• Must be able to utilize personal vehicles at times
• Must possess a high school diploma or equivalent
• Must possess a security D&G License
• Must possess a valid Driver's License to drive company vehicles
• Must have a clean driver's record
• Must have 3+ years of security experience, preferred Military or law enforcement background.
• Must have a firearm approved by Cambridge Security Services

Other: Must possess all of the following

• Work history must include demonstrated strong customer service and work longevity.
• Exceptional customer service, active listening, verbal and communication skills
• Proficiency with cellular devices, computers, and strong typing skills
• Strong time management and decision-making skills
• Ability to work as a team, work in collaboration, and cooperate with a team
• Effective oral and written professional communication skills
• Active listening skills
• Ability to assess and evaluate situations effectively
• Ability to identify critical issues quickly and accurately
• Attention to detail