Armed Physical Security Officer - Day Shift

Electric Reliability Council of Texas; Taylor (TX); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life insurance

Disability insurance

Long-term care insurance

Flexible Spending Account

Retirement Savings Plan

401(k) plans

Job summary

Electric Reliability Council of Texas (ERCOT) seeks an Armed Physical Security Officer to manage access control, monitor CCTV, respond to emergencies, and support site security across ERCOT facilities in Taylor, TX. The role requires a high school diploma or GED and 2+ years in security or related fields with licensing readiness.

Responsibilities include patrolling, reporting incidents, controlling access for visitors, and coordinating with local authorities.

Qualifications

• Requires minimum 2 years in physical security, law enforcement, corrections, military or related customer service experience.
• Must pass physical abilities test per guidelines and state licensing requirements.
• Must be able to pass heavy physical demands including patrols and emergency response.

Responsibilities

• Control access of personnel, materials and vehicles.
• Process security access of visitors and monitor CCTV and alarm systems.
• Provide first responder services and report incidents with detailed documentation.
• Interact with employees, contractors, and visitors with courtesy and professionalism.
• Be available to provide security at other ERCOT locations as needed.

Skills

Access control

Customer service

Security procedures

Patrols

Report writing

Education

High School Diploma or GED

TDPS Private Security Level III (Preferred)

Job description

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world‑class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

Armed Physical Security Officer

Provides access control and protection for ERCOT against unauthorized intrusion or acts of sabotage. Responsible for a variety of customer service and security related duties that include providing information and assistance to visitors, employees, and staff; patrolling areas to detect security, safety and/or fire hazards; securing buildings; monitoring and controlling access to buildings and parking lots; information security; reporting incidents through detailed documentation; responding to calls for service; and assisting local authorities during emergencies.

JOB DUTIES

• Demonstrates proficiency and knowledge in an administrative or technical area.
• Applies acquired job skills and ERCOT policies and procedures to complete assigned tasks and expand skills.
• Works on assignments that are usually within an area of expertise that are semi‑routine in nature.
• Applies knowledge and understanding to resolve most problems and issues but recognizes the need for occasional deviation from accepted practice.
• Normally follows established procedures on routine work and requires instructions on new and/or complex assignments.
• May provide informal guidance to lower level colleagues.

ADDITIONAL JOB DUTIES

• Control access of personnel, materials and vehicles.
• Process security access of visitors.
• Operate radios, telephones and computer equipment.
• Monitor alarm system and CCTV equipment.
• Perform security patrols and observe any and all activity at assigned post.
• Provide first responder services as needed.
• Report equipment malfunctions that could have adverse impact to security, safety or operations.
• Deter criminal activity, misconduct and safety violations.
• Interact with ERCOT employees, contractors and visitors at ERCOT facilities with courtesy and professionalism.
• Be available to provide security services at other ERCOT locations as needed.
• Compose reports for record of events and/or incidents.
• Perform other duties as assigned.

REQUIRED EXPERIENCE

• Requires minimum 2 years’ experience in a physical security, law enforcement, corrections, military capacity, or customer service in excess of degree requirements.
• If applicable, provide DD214 discharge document with discharge status indicated.
• Pass a physical abilities test in accordance with the Security Training and Qualification Guidelines.
• Pass State-required training or other qualifications for licensing.
• Must be able to pass periodic physical fitness tests demonstrating the ability to meet heavy physical demands such as patrolling, performing emergency response/rescue functions, and apprehending/detaining violators.
• Must possess a current level III commissioned security officer license or complete and pass all requirements outlined in Texas Administrative Code 35.81 to acquire and maintain a Level III commissioned security officer license within 30 days of hire.

PREFERRED EXPERIENCE

• Minimum 2 years TXDPS Level III security experience operating under the ERCOT Security Training and Qualification Plan (Preferred).

EDUCATION

High School Diploma or GED (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required.

CERTIFICATION

• TDPS Private Security Level III (Preferred)

Physical Location of the Job

Taylor, TX

Expected Salary Range:

$20 - $27

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment‑at‑will rights at any time.

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Benefits

• health
• dental
• vision
• life insurance
• long/short‑term disability insurance
• long‑term care insurance
• Section 125 Flexible Spending Account
• Retirement Savings Plan
• 401(k) plans

The medical, dental, vision, and quality‑of‑life benefits offered by ERCOT are second to none. Full‑time employees are eligible to enroll in benefits on the first of the month following the date of hire. Additionally, 401(k) plans are available to help employees plan for the future.

The ERCOT Internship Program provides college students the opportunity to develop their skills in a professional work environment. Each intern will receive unique projects and assignments that aim to solve real challenges facing the electric industry. ERCOT internships provide professional learning experiences that offer meaningful, practical work related to each student’s desired career path. Eligible candidates should be enrolled in an academic bachelors or post graduate degree program maintaining a GPA of 3.0 or higher.

The ERCOT Engineer Development Program (EDP) is a 12‑ to 16‑month, self‑paced program geared toward entry‑level engineers looking to start a career in the power industry. Through the program, an EDP Engineer receives one‑on‑one mentoring, specialized training, and exposure to the work performed by each of the engineering groups at ERCOT. The program allows engineers to develop the fundamental skills necessary to reach their full potential while gaining an understanding of the types of engineering work ERCOT has to offer. EDP management supports participants each step of the way as they progress through the program. Upon completion, graduates are placed as full‑time engineers within one of ERCOT’s engineering groups.

The GMS Development Program (GDP) is designed to provide entry‑level and early career professionals with the skills necessary to become successful Power System and Computer Engineers. The program, which is based in ERCOT’s Grid and Market Solutions (GMS) Department, will provide experience in day‑to‑day work and instruction in the fundamentals of electric power systems engineering, grid and market applications, software programming, and IT service and operations management. The GDP offers one‑on‑one mentoring, training, field trips, and special assignments. These assignments allow GDP engineers to become knowledgeable and familiar with the various business areas at ERCOT. The GMS leadership team prepares GDP engineers for a future career at ERCOT in power systems and computer engineering.

The System Operator Development Program (ODP) is intended to combine real‑time daily operations in an exciting work setting to prepare participants with the vital skills necessary to be successful in such a critical position — providing 24x7x365 on‑demand support to manage the flow of electric power to more than 26 million Texas customers. If you are new to the industry, this program introduces you to the Bulk Electric System by combining introductory courses with the NERC Certification Exam Preparation Program in preparation to pass the NERC Certification Exam.

#LI‑MH1, #LI‑Onsite