Arizona Licensed Collections Specialist

Konsus, Inc. (Superside); United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company is searching for an Account Services Collections Specialist 1 to manage customer interactions in a remote setting. The role involves handling past due accounts through calls, negotiating payment options, and providing support to the customer service team. Ideal candidates will have relevant experience and be able to work in a focused environment.

Qualifications

• 6+ months of customer service experience.
• 6+ months of collection-related experience preferred.
• Ability to be licensed by the state of Minnesota as a debt collector.

Responsibilities

• Service past due accounts through inbound and outbound calls.
• Negotiate payment solutions and adhere to collection guidelines.
• Assist the customer service call center as needed.

Skills

Customer service

Collection negotiation

Technical troubleshooting

Job description

A company is looking for an Account Services Collections Specialist 1 to handle customer calls in a remote environment.

Key Responsibilities

• Service past due accounts through inbound and outbound calls
• Negotiate payment solutions and adhere to collection guidelines
• Assist the customer service call center as needed

Required Qualifications

• 6+ months of customer service experience
• 6+ months of collection-related experience preferred
• Ability to be licensed by the state of Minnesota as a debt collector
• Demonstrated computer experience and technical troubleshooting skills
• Ability to work in a quiet, distraction-free workspace