Arizona Licensed Account Resolution Representative

Konsus, Inc. (Superside); United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Remote Account Resolution Representative to manage inbound and outbound calls for collections, utilize negotiation skills, and adhere to legal regulations. The position requires a minimum of one year of relevant experience and offers the chance to work flexibly in a dynamic environment.

Qualifications

• 1+ years' experience in Collections, Call Center, or Customer Service.
• Ability to accurately enter and update data on systems.
• Strong organizational skills with the ability to manage multiple tasks.

Responsibilities

• Handle inbound and outbound telephone calls for collections activity.
• Utilize negotiating and customer service skills to achieve positive results.
• Adhere to all applicable laws, including FDCPA, FCRA, and HIPAA.

Skills

Negotiating

Customer Service

Organizational Skills

Job description

A company is looking for a Remote Account Resolution Representative.

Key Responsibilities

• Handle inbound and outbound telephone calls for collections activity
• Utilize negotiating and customer service skills to achieve positive results
• Adhere to all applicable laws, including FDCPA, FCRA, and HIPAA

Required Qualifications

• 1+ years' experience in Collections, Call Center, or Customer Service roles
• Ability to accurately enter and update data on systems
• Experience working in a fast-paced, deadline-oriented environment
• Strong organizational skills with the ability to manage multiple tasks
• Flexibility in scheduling, including evening and Saturday work as needed