Arena Security Supervisor (Part Time)

MSG Entertainment Holdings, LLC; New York (NY); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player in live entertainment is seeking a dedicated Arena Security Supervisor. This pivotal role focuses on creating a safe environment for guests while ensuring exceptional service. You'll lead and develop a team of security officers, manage daily operations, and handle administrative tasks. Your expertise in security and leadership will be vital in maintaining high standards of safety and guest satisfaction. This is an exciting opportunity to contribute to a dynamic team in a fast-paced environment, where your skills will help shape unforgettable experiences for millions of attendees at world-renowned venues.

Benefits

Upskilling Resources

Flexible Schedule

Diversity and Inclusion Initiatives

Qualifications

• 3-5 years supervisory experience in security, law enforcement, or military.
• Ability to manage multiple tasks and work under tight deadlines.

Responsibilities

• Supervise building and event security officers daily.
• Train and evaluate front line colleagues to ensure guest safety.

Skills

Supervisory Experience

Excellent Communication Skills

Conflict Management

Coaching and Mentoring

Report Documentation

Education

60 Credit Hours of College Coursework

Certifications in Security or Related Fields

Job description

Jobs > Arena Security Supervisor (Part Time)

Arena Security Supervisor (Part Time)

Location: New York City, NY

Position Type: Part-time

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually.

Who are we hiring?

The MSG Security Supervisor will be accountable for providing an exceptional guest experience throughout MSG’s venues as it relates to event or building security. This role will focus on partnering within Venues, and across functions, to get work done through others in a fast-paced and dynamic environment. Success in this role is demonstrated by creating a safe and secure environment without sacrificing an exceptional guest experience, committing to continuous learning and development, and achieving business results. The MSG Security Supervisor will report into the MSG Security Manager.

What will you do?

• Accountable for daily supervision and leadership of building and event security officers.
• Lead and develop front line colleagues ensuring employees are engaged and capable of delivering exceptional guest experiences in a safe and secure environment.
• Assess, train, evaluate, and coach front line colleagues utilizing previous experience and company provided programs.
• Responsible for various administration items such as scheduling, invoices, incident reports, daily reports, and documentation logs.
• Responsible for ensuring that security office space and equipment is prepared to support security operations.
• Addresses customer concerns, feedback and suggestions in a timely and efficient manner.
• May be tasked with managing or supporting additional security programs that facilitate security operations.
• Supervision of Security Operations Center Staff and Building Security officers on occasion.

What do you need to succeed?

• A minimum of 3-5 years’ supervisory experience in the security, law enforcement, or military field.
• Previous security experience required, with prior service as a non-commissioned officer in the U.S. military preferred.
• Candidates who have completed a minimum of 60 credit hours of college-level coursework, or have shown similar self-development through certifications are preferred.
• Excellent communication skills and ability to engage with all levels in the organization.
• Demonstrated experience completing reports and documenting staff performance is essential.
• Ability to engage and develop collaborative relationships and influence within the team.
• Demonstrated experience coaching, mentoring and developing staff to perform at high levels.
• Comfortable with managing conflict and responding to customer problems with urgency.
• Ability to manage multiple tasks under tight deadlines.
• Demonstrated experience in areas such as guard force scheduling, conducting security advances, and crowd management.

Special Requirements

• Must be willing to travel to other locations as needed.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• General physical requirements such as lifting 25 lbs., standing for long periods, and walking long distances are often required.

Hourly Pay Range: $37 — $37 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status.