Arena Operations & Ice Systems Leader

National Sports Center; Minneapolis (MN); On-site; USD 85,000 - 110,000; Full time

Job summary

The National Sports Center is seeking an Assistant Director to lead daily operations at the Super Rink, oversee facility maintenance, ice operations, staff, safety, and customer service, and support long-range planning, budgeting, and capital projects.

You will report to the Director of Operations, manage budgets, schedule events, and drive continuous improvement in refrigeration, HVAC, and building systems, with flexibility for evenings and weekends as required.

Qualifications

• Associate's degree in Facilities Management, Business Administration, Recreation, Engineering, or related field or equivalent combination of education and experience.
• Minimum of 5–7 years of progressively responsible facility operations experience.
• Experience in maintaining ice resurfacers and edgers
• Knowledge of refrigeration systems, HVAC, electrical, plumbing, and mechanical systems.
• Valid driver's license.

Responsibilities

• Provide critical leadership, technical input, and operational oversight for the facility’s refrigeration system changeover project, ensuring safe implementation, regulatory compliance, system reliability, and minimal disruption to arena operations.
• Assist the Director of Operations in the overall leadership and administration of the Super Rink.
• Participate in strategic planning, goal setting, and implementation of organizational initiatives.
• Develop, recommend, and implement operational policies and standard operating procedures.
• Lead special projects, capital improvement initiatives, and facility upgrades.
• Analyze operational performance and recommend improvements to increase efficiency, customer service, and financial performance.
• Participate in hiring, employee development, succession planning, and performance management.
• Foster a positive culture emphasizing teamwork, accountability, safety, and customer service.

Skills

Strong mechanical aptitude

Troubleshooting skills

Ice arena operations

Leadership

Communication

Organizational skills

Contract administration

Vendor management

Emergency response

Education

Associate's degree in Facilities Management, Business Administration, Recreation, Engineering, or related field

Boilers License

Job description

The National Sports Center is seeking an Assistant Director to lead daily operations at the Super Rink, oversee facility maintenance, ice operations, staff, safety, and customer service, and support long-range planning, budgeting, and capital projects.

You will report to the Director of Operations, manage budgets, schedule events, and drive continuous improvement in refrigeration, HVAC, and building systems, with flexibility for evenings and weekends as required.