Arena Guest Host | Fast-Paced Tip-Eligible

Casino Gaming Institute Inc; Detroit (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Training & development

Employee discounts

Flexible schedules

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid vacation

Paid holidays

Parental bonding leave

Tuition reimbursement

Job summary

Delaware North Sportservice at Little Caesars Arena in Detroit is seeking Hosts to warmly welcome guests and manage the host station. This tipped role offers hourly pay with potential tips and a comprehensive benefits package described by the employer.

Responsibilities include seating guests, managing wait times, ensuring cleanliness, and responding to guest needs. Flexible evenings and weekends are typical. Prior guest service experience is preferred.

Qualifications

• Prior experience in a guest service environment preferred.
• Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously.
• Ability to effectively communicate with guests and team members.
• No high school diploma or GED required.

Responsibilities

• Review floor plan and reservation book daily to create seating charts.
• Seat guests and maintain control of wait times.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving.
• Answer restaurant telephone line during assigned hours of operation.

Skills

Guest service

Multitasking

Communication

Job description

Delaware North Sportservice at Little Caesars Arena in Detroit is seeking Hosts to warmly welcome guests and manage the host station. This tipped role offers hourly pay with potential tips and a comprehensive benefits package described by the employer.

Responsibilities include seating guests, managing wait times, ensuring cleanliness, and responding to guest needs. Flexible evenings and weekends are typical. Prior guest service experience is preferred.