Arena Guest Experience Host (Evenings/Weekends)

Delaware North at Little Caesars Arena; Detroit (MI); On-site; USD 19,000 - 21,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health insurance

401(k) with company match

Paid vacation days and holidays

Paid parental bonding leave

Employee assistance program

Tuition and/or professional cert.-reim

Job summary

Delaware North Sportservice is hiring seasonal Hosts to join our team at Little Caesars Arena in Detroit, Michigan. You will welcome guests, manage the host station, and help ensure an exceptional guest experience.

This tipped position notes that the hourly minimum pay listed does not include potential tipped earnings. Weekly pay and a comprehensive benefits package are offered to eligible team members.

Qualifications

• Prior experience in a guest service environment preferred.
• Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously.
• Ability to effectively communicate with guests and team members.

Responsibilities

• Review floor plan and reservation book daily to create seating charts.
• Seat guests and maintain control of wait times.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving.
• Answer restaurant telephone line during assigned hours of operation.

Skills

Guest service

High energy

Multi-tasking

Job description

Delaware North Sportservice is hiring seasonal Hosts to join our team at Little Caesars Arena in Detroit, Michigan. You will welcome guests, manage the host station, and help ensure an exceptional guest experience.

This tipped position notes that the hourly minimum pay listed does not include potential tipped earnings. Weekly pay and a comprehensive benefits package are offered to eligible team members.