Arena Building Services Lead - Event Ops

Comcast Resume; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

Xfinity Arena in Philadelphia seeks a Building Services Supervisor to oversee the Building Services Department during event shifts. You will provide leadership to union associates, ensure clean and guest-ready environments, and manage SOP compliance throughout events such as sports, concerts, family shows, and concerts.

The role requires strong leadership, communication, and organizational skills in a fast-paced arena setting.

Qualifications

• High School Diploma or GED required.
• Previous supervisory or leadership experience preferred.
• Strong leadership and interpersonal skills.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to read, interpret, and follow written procedures.
• Ability to effectively lead union employees in accordance with the collective bargaining agreement.

Responsibilities

• Supervise union Building Services Associates during assigned event shifts.
• Monitor employee performance and productivity throughout the event.
• Provide coaching, instruction, and guidance to employees while maintaining a positive work environment.
• Ensure employees comply with departmental policies, collective bargaining agreement provisions, SOPs, and safety requirements.
• Document performance concerns and communicate issues to Building Services management.
• Assist with employee training and onboarding of new staff.
• Coordinate cleaning operations before, during, and after events.
• Ensure all assigned areas meet arena cleanliness and presentation standards.
• Respond quickly to operational issues, guest concerns, and emergency cleaning situations.
• Coordinate post-event cleaning activities to ensure timely building turnover.

Skills

Leadership

Communication

Time management

Customer service

Education

High School Diploma or GED

Job description

Xfinity Arena in Philadelphia seeks a Building Services Supervisor to oversee the Building Services Department during event shifts. You will provide leadership to union associates, ensure clean and guest-ready environments, and manage SOP compliance throughout events such as sports, concerts, family shows, and concerts.

The role requires strong leadership, communication, and organizational skills in a fast-paced arena setting.