Area Vice President, Laboratory Services

Advocate Aurora Health; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Advocate Health seeks an experienced Laboratory Executive to oversee operations across a defined service area, driving peak performance, safety, quality, and teammate engagement while aligning with enterprise strategies. The role emphasizes collaboration with lab leaders and business partners to meet corporate initiatives.

The position requires a Bachelor’s in Clinical Laboratory Sciences or Medical Technology, MLS/MT certification, and at least 10 years in technical lab services with leadership

Qualifications

• Licensed MLS/MT required (ASCP BOC).
• Bachelor's degree in Clinical Laboratory Sciences or Medical Technology required.
• At least 10 years in technical laboratory services and leadership roles.

Responsibilities

• Collaborates with regional operations and medical leaders to strengthen the enterprise.
• Directs efficient lab operations and liaises with administration and leadership.
• Plans and participates in projects to meet strategic initiatives, including quantitative outcomes.
• Develops, implements, and monitors budgets and analyzes fiscal needs and departmental performance.
• Implements standards and systems to enhance quality, efficiency, and timeliness.

Skills

Leadership

Project management

Decision making

Delegation

Team building

Customer service

Conflict resolution

Regulatory compliance

Laboratory information systems

Communication

Organization

Education

Bachelor's Degree in Clinical Laboratory Sciences or Medical Technology

MLS/MT certification (ASCP BOC)

Tools

Laboratory Information Systems

Job description

Responsible for laboratory operations in a defined service area in the Advocate Health enterprise. Ensures that laboratory operations run at peak performance by driving optimization of resources, financial performance, growth, safety, teammate engagement, and quality. Responsible for implementing enterprise laboratory strategies and standards through close collaboration with other enterprise laboratory leaders. Maintains strong collaboration and relationships with internal laboratory leaders and Advocate business partners to align with corporate strategies, initiatives, process, and procedures.

MAJOR RESPONSIBILITIES

• Collaborates & supports regional operations and medical leaders across markets to strengthen the region and/or enterprise.
• Works collaboratively with pathologists and clinical and administrative leadership to ensure laboratory services effectively support the clinical and safety initiatives of the enterprise.
• Directs and oversees efficient operations including acting as a liaison to administration and leadership. Plans and actively participates in projects to meet strategic initiatives including implementation and development of quantitative outcomes.
• Develops, implements, and monitors budget compliance. Analyzes laboratory fiscal needs, patient satisfaction information, and departmental performance and operating statements.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Identifies, develops, and implements performance improvement processes to enhance patient satisfaction, teammate engagement and physician satisfaction.
• Develops and directs implementation of standards and systems to enhance quality, consistency, efficiency, and timeliness in areas of responsibility. Fosters innovation to support both current and future needs.
• Ensures all operations and policies are in accordance with all local, state, and federal laws, regulations, and accreditation requirements including Clinical Laboratories Improvement Act, College of American Pathologists, Occupational Safety and Health Administration, Food and Drug Administration, Joint Commission, and other applicable regulatory and accrediting agencies. Develops processes to ensure continual inspection readiness.
• Develops and maintains effective communication. Collaborates with other leadership to provide excellent customer service.
• Ensures accuracy of test results, efficient operations, proper staffing levels, and resource utilization. Establishes annual quality indicators to assure the accuracy of processes and test results and to meet quality and service goals.
• Performs human resources responsibilities including interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale. Develops a succession plan for Leaders.
• Confers with individuals, agencies, and trade organizations associated with delivery of laboratory and healthcare services.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

License/Registration/Certification Required: Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP (American Society for Clinical Pathology) BOC), or Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP)

Education Required: Bachelor's Degree in Clinical Laboratory Sciences or Medical Technology

Experience Required: Typically requires 10 years of experience in technical laboratory services and operations. Includes 10 years of leadership experience in management of staff, budgets, and multiple laboratory functions.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Demonstrated leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution.
• Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements.
• Current knowledge of medical and technical advancements to plan for future growth and development.
• Intermediate computer skills including knowledge and experience with laboratory information systems.
• Excellent organization and communication skills.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• Exposed to normal office environment.
• Position requires travel; therefore, may be exposed to weather and road conditions.
• May be exposed to the following hazards: mechanical, electrical, chemical, explosive, radioactive, infectious agents as well as human blood and body fluids; therefore, protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.