Area Vice President, Laboratory Services

aah; Charlotte (NC); On-site; USD 104,000 - 166,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Educational Assistance Program

Defined contribution retirement plans

Parental leave

Job summary

Advocate Health is seeking a senior laboratory operations leader for a defined service area. You will drive optimization of resources, financial performance, safety, and quality while aligning with enterprise strategies and partner with internal leaders and business partners.

The role requires extensive leadership experience in technical laboratory services, regulatory compliance, and optimizing operations across markets.

Qualifications

• License/Registration/Certification Required: MLS or MT certification (ASCP BOC)
• Education Required: Bachelor's Degree in Clinical Laboratory Sciences or Medical Technology
• Experience Required: Typically requires 10 years in technical lab services and leadership in staff/budgets/multiple lab functions

Responsibilities

• Collaborate with regional ops and medical leaders to strengthen the region/enterprise.
• Partner with pathologists and admin leadership to support clinical and safety initiatives.
• Direct and oversee operations; participate in projects to meet strategic initiatives.
• Develop and monitor budgets; analyze fiscal needs, patient satisfaction and department performance.
• Set operating and capital budgets; control expenditures within approved objectives.
• Develop and implement performance improvement processes to boost patient satisfaction and engagement.
• Implement standards and systems to raise quality, efficiency, and timeliness.
• Ensure compliance with laws, regulations and accreditation; maintain inspection readiness.
• Communicate effectively with leadership to provide excellent customer service.

Skills

Leadership

Budget management

Regulatory compliance

LIMS knowledge

Communication skills

Education

Bachelors in Clinical Laboratory Sciences or Medical Technology

MLS/BOC MT certification

Tools

Laboratory information systems

Job description

Department

60981 Carolinas Medical Center - Core Lab: Administration

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

M-F

Pay Range

$75.40 - $120.65

Responsible for laboratory operations in a defined service area in the Advocate Health enterprise. Ensures that laboratory operations run at peak performance by driving optimization of resources, financial performance, growth, safety, teammate engagement, and quality. Responsible for implementing enterprise laboratory strategies and standards through close collaboration with other enterprise laboratory leaders. Maintains strong collaboration and relationships with internal laboratory leaders and Advocate business partners to align with corporate strategies, initiatives, process, and procedures.

MAJOR RESPONSIBILITIES

• Collaborates & supports regional operations and medical leaders across markets to strengthen the region and/or enterprise.


• Works collaboratively with pathologists and clinical and administrative leadership to ensure laboratory services effectively support the clinical and safety initiatives of the enterprise.


• Directs and oversees efficient operations including acting as a liaison to administration and leadership. Plans and actively participates in projects to meet strategic initiatives including implementation and development of quantitative outcomes.


• Develops, implements, and monitors budget compliance. Analyzes laboratory fiscal needs, patient satisfaction information, and departmental performance and operating statements.


• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.


• Identifies, develops, and implements performance improvement processes to enhance patient satisfaction, teammate engagement and physician satisfaction.


• Develops and directs implementation of standards and systems to enhance quality, consistency, efficiency, and timeliness in areas of responsibility. Fosters innovation to support both current and future needs.


• Ensures all operations and policies are in accordance with all local, state, and federal laws, regulations, and accreditation requirements including Clinical Laboratories Improvement Act, College of American Pathologists, Occupational Safety and Health Administration, Food and Drug Administration, Joint Commission, and other applicable regulatory and accrediting agencies. Develops processes to ensure continual inspection readiness.


• Develops and maintains effective communication. Collaborates with other leadership to provide excellent customer service.


• Ensures accuracy of test results, efficient operations, proper staffing levels, and resource utilization. Establishes annual quality indicators to assure the accuracy of processes and test results and to meet quality and service goals.


• Performs human resources responsibilities including interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale. Develops a succession plan for Leaders.


• Confers with individuals, agencies, and trade organizations associated with delivery of laboratory and healthcare services.


• Responsible for understanding and adhering to the organization’s Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization’s business.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

License/Registration/Certification Required: Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP (American Society for Clinical Pathology) BOC), or Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP)

Education Required: Bachelor's Degree in Clinical Laboratory Sciences or Medical Technology

Experience Required: Typically requires 10 years of experience in technical laboratory services and operations. Includes 10 years of leadership experience in management of staff, budgets, and multiple laboratory functions.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Demonstrated leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution.


• Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements.


• Current knowledge of medical and technical advancements to plan for future growth and development.


• Intermediate computer skills including knowledge and experience with laboratory information systems.


• Excellent organization and communication skills.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• Exposed to normal office environment.


• Position requires travel; therefore, may be exposed to weather and road conditions.


• May be exposed to the following hazards: mechanical, electrical, chemical, explosive, radioactive, infectious agents as well as human blood and body fluids; therefore, protective clothing must be worn as necessary.


• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training




• Premium pay such as shift, on call, and more based on a teammate's job




• Incentive pay for select positions




• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs




• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability




• Flexible Spending Accounts for eligible health care and dependent care expenses




• Family benefits such as adoption assistance and paid parental leave




• Defined contribution retirement plans with employer match and other financial wellness programs




• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.