Area Supervisor - San Antonio, TX

Trash Butler; San Antonio (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Company vehicle provided

Monthly cell phone stipend

Healthcare plans

401k company matching

Leave options

Flexible PTO

Job summary

Trash Butler is seeking an Area Supervisor to oversee up to 30 multifamily communities in the San Antonio area. You will split time between recruiting, staffing, training, and supervising a remote workforce servicing residents.

Your focus is ensuring doorstep trash collection meets schedules and quality expectations across the district. You will partner with the District Operations Manager, conduct on-site quality reviews, and assist with rollout launches for new properties.

Qualifications

• Experience managing a remote workforce of up to 50 who work 5-7 days a week
• Experience in multi-site operations
• Experience providing customer service
• Strong oral and written communication skills
• Strong planning, time management and organizational skills
• Ability to work during scheduled hours: Sun-Thu, 6pm - 1am

Responsibilities

• Ensure daily and nightly trash pick-up is completed per schedule to client satisfaction
• Assist with rollout/launch of service on new properties
• Recruit, train, onboard, and provide continuing education for staff
• Attend weekly meetings with manager, HR, etc.
• Provide on-call support to workforce and manage inventory/supplies
• Collaborate with manager and other units to serve customers and teams

Skills

Remote workforce management

Staffing & training

Payroll support

Customer service excellence

Time management

Leadership & supervision

Effective communication

Education

AA degree preferred

Job description

Butler Plus is a leading provider of doorstep trash, pest control, porter services, bulk and junk removal, sustainability solutions, and pressure washing for multifamily communities across the country. We currently service more than 350,000 units across 1,200+ communities nationwide and are known for delivering reliable service, strong operational support, and an elevated experience for both residents and property teams.

Butler Plus has been featured in The Wall Street Journal, TIME Magazine, and on CNBC. We take pride in hiring professional team members who make a difference every day and in fostering a culture built around our five Core Values: Figure It Out, Champion of Change, Do the Right Thing, Never “Not My Job,” and Expect Excellence.

Who You Are:

As the Area Supervisor, you will be responsible for assisting the District Operations Manager in managing operations for up to 30 multifamily (apartment) communities within an assigned district. As the Area Supervisor, you will work alongside our frontline employees, splitting your time between recruiting, staffing, training, and oversight of the remote workforce who service our communities.

Your primary function of this role will be to ensure that day and nightly trash pick-up is completed per schedule to 100% satisfaction of our clients! As we grow and bring on new communities, the Area Supervisor will also assist with the field team to ensure a successful rollout and service launch.

This position is located in San Antonio, TX

Essential Duties and Responsibilities

• Responsible for ensuring satisfactory completion of doorstep trash/recycling collection on all scheduled services in assigned area
• Responsible for completing doorstep trash/recycling collection services as needed in your area.
• Perform additional services as needed at assigned communities, which may include but are not limited to: porter service, bulk item hauling, pet station waste removal, pressure washing, compactor clean-up, and light community cleanliness tasks.
• Conduct on-site quality reviews of team and communities to ensure service is executed according to Trash Butler standards of service and safety policies
• Monitor staff check in/out and overall time to completion using our proprietary technology
• Recruit/train/onboard new staff as well as provide continuing education as needed
• Assisting with training new members of management as needed.
• Assist manager with semi-monthly payroll by keeping the proprietary technology up to date
• Responsible for attending weekly meetings with manager, HR, etc.
• Responsible for partnering with direct manager on the execution of rollout/launch of service on new properties
• Attend resident events at the communities
• Provide on-call support to workforce
• Manage workforce inventory/supplies, including Butler Uniform, Tote Bags, Etc.
• Work collaboratively and communicate effectively with direct manager and other business units as required to serve customer and Butler team
• Must be able to lift up to 50 lbs.
• Other duties as assigned

Position Requirements:

• Valid Driver's license with Insurance
• Experience managing a remote workforce of up to 50 who work 5-7 days a week: roughly 2-3 hours per day
• Basic employee relations experience as it relates to hiring and management.
• Experience in multi-site operations
• Experience providing customer service.
• Excellent oral and written communication skills
• Strong planning, time management and organizational skills
• Strong work ethic and quality improvement orientation
• Ability to build trust and rapport; effectively communicate with co-workers, employees, and customers.
• Ability to work during scheduled hours: Sun-Thu, 6pm - 1am
• Ability to work independently
• Able to self-manage with some supervision
• Embody our core values: Figure It Out, Champion of Change, Do the Right Thing, never “Not My Job,” and Expect Excellence

Preferred Qualifications:

• AA degree preferred or workforce experience

Benefits, Perks, and Culture:

• Company Vehicle provided at no cost to employee; Gas, Insurance and Maintenance all paid for OR Monthly Truck/Gas Stipend when using personal vehicle
• Monthly Cell Phone Stipend
• Healthcare Plans (Medical, Dental, Vision, Life)
• 401k Company Matching Plan
• Maternity, Paternal, and Additional Leave Options
• Flexible Personal Time Off (PTO)
• Fun, collaborative, and team-oriented work environment with training and a feedback-rich culture

Offer of employment is contingent upon the candidate successfully passing a preemployment criminal background check and clean driving history.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are using E-Verify and are a participant in Right to Work.