FullTime Trash Valet Porter Apartment Community Services

BUTLER PLUS; Herndon (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive base salary

Healthcare plans (Medical, Dental, Vis

401k Company Matching

Maternity, Paternal, and Additional LE

Flexible Personal Time Off

Monthly Car Wash and Gas Stipend

Job summary

Butler Plus in Herndon, VA is seeking a Full-Time Butler to ensure consistent service quality across multiple communities. You will service properties on a five-day schedule, often moving between sites, handling trash collection, basic upkeep, and occasional heavy lifting as needed.

The role requires a high school diploma, a valid driver’s license, and strong customer service and communication skills. You will log nightly service data, work outdoors, and coordinate with Operations to cover

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license and auto insurance with clean driving history.
• Experience delivering high-quality customer service.
• Excellent oral and written communication skills.

Responsibilities

• Collect trash and recyclables from resident doorsteps across assigned communities.
• Transport waste in a leak-proof tote to pickup truck and disposal site.
• Maintain cleanliness and safety at the compactor area.
• Perform additional services such as porter work, bulk item hauling, and pressure washing as needed.
• Log nightly service documentation in the proprietary system.
• Collaborate with Operations Management to complete service tasks.
• Work outdoors, walk long distances, and lift up to 50 pounds; drive extended periods.
• Perform other duties as assigned.

Skills

Customer service

Communication

Driving

Outdoor work

Stamina

Education

High school diploma or equivalent

Job description

Who We Are:

Butler Plus is a leading provider of doorstep trash, pest control, porter services, bulk and junk removal, sustainability solutions, and pressure washing for multifamily communities across the country. We currently service more than 350,000 units across 1,200+ communities nationwide and are known for delivering reliable service, strong operational support, and an elevated experience for both residents and property teams.

Butler Plus has been featured in The Wall Street Journal, TIME Magazine, and on CNBC. We take pride in hiring professional team members who make a difference every day and in fostering a culture built around our five Core Values: Figure It Out, Champion of Change, Do the Right Thing, Never \"Not My Job,\" and Expect Excellence.

Who You Are:

As a Full-Time Butler, your primary focus will be ensuring consistent service quality for all assigned communities. You will work five days or nights a week, depending on the market, servicing several properties per shift, either individually or as part of a team. Your role also includes supporting operations by addressing service gaps and assisting with emergencies as needed.

This position is located in Herndon, VA

Essential Duties and Responsibilities:

• Collect trash and recyclables from each resident's doorstep throughout assigned communities, including upper-level units (stairs required).


• Use a leak-proof tote to transport waste to your pickup truck and then to the designated compactor or disposal site.


• Maintain cleanliness and safety standards at the compactor/dumpster area before completing the shift.


• Perform additional services as needed at assigned communities, which may include but are not limited to: porter service, bulk item hauling, pet station waste removal, pressure washing, compactor clean-up, and light community cleanliness tasks.


• Log nightly service documentation into our proprietary system.


• Work collaboratively with Operations Management as required to complete service.


• Comfortable working in outdoor settings, walking long distances on properties, and performing physical tasks such as lifting up to 50 pounds, bending, climbing stairs, and driving for extended periods.


• Perform additional duties as assigned.

Schedule & Hours:

• Must be willing to travel outside of primary location as needed


• 5 days per week - Sunday - Thursday


• 2 weekends on call per month


• Shifts average 6 to 8 hours per night


• Typically, 30-40 hours per week, with the potential for additional days based on availability and performance.

Position Requirements:

• High school diploma or equivalent required.


• Basic employee relations experience.


• Prior experience in delivering high-quality customer service, ensuring client satisfaction and retention.


• Excellent oral and written communication skills, with the ability to articulate ideas clearly and effectively.


• Must have a valid driver’s license and auto insurance with good driving record.


• Must be comfortable working in an outdoor setting and walking the distance of a property.

Benefits, Perks, and Culture:

• Competitive base salary


• Healthcare Plans (Medical, Dental, Vision, Life)


• 401k Company Matching Plan, after 90 days of employment


• Maternity, Paternal, and Additional Leave Options


• Flexible Personal Time Off (PTO)


• Monthly Car Wash and Gas Stipend for using personal vehicle or a Fleet vehicle (company owned)


• Fun and collaborative work environment with training and a feedback-rich culture.

Offer of employment is contingent upon the candidate successfully passing a preemployment criminal background check and clean driving history.