Area Supervisor: Retail Leadership & Store Ops

Ross Stores; Pasadena (CA); On-site; USD 26,918 - 27,607; Full time

Job summary

Ross Stores in Pasadena, California, is seeking an Area Supervisor to oversee store operations and staff. This role involves ensuring high customer service standards, maintaining safety, and managing merchandising processes. Ideal candidates should have excellent communication skills and prior customer service experience, along with the ability to work evenings and weekends. The position offers opportunities for career growth and development within a diverse and inclusive environment.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Responsible for opening and closing the Store.
• Supervises Associates and maintains store operations.
• Ensures proper merchandise presentation.
• Maintains a safe and secure shopping environment.
• Trains and coaches Associates on cash registers.

Skills

Excellent verbal communication skills

Fluency in English

Prior Customer Service experience

Supervisory experience

Mathematical calculations

Tools

Point-of-sale equipment

Job description

Ross Stores in Pasadena, California, is seeking an Area Supervisor to oversee store operations and staff. This role involves ensuring high customer service standards, maintaining safety, and managing merchandising processes. Ideal candidates should have excellent communication skills and prior customer service experience, along with the ability to work evenings and weekends. The position offers opportunities for career growth and development within a diverse and inclusive environment.