Area Store Leader – Retail Operations

Ross Stores; Lancaster (CA); On-site; USD 25,347 - 26,036; Full time

Job summary

Ross Stores is hiring an Area Supervisor in Lancaster, CA, to oversee specific store operations and lead the team. The ideal candidate will have excellent communication skills, prior customer service experience, and familiarity with point-of-sale systems. Responsibilities include ensuring a clean shopping environment, training Associates, managing store procedures, and maintaining safety and security protocols. A commitment to teamwork and a positive customer experience is essential. Competitive pay range from $18.40 to $18.90 per hour based on experience and qualifications.

Qualifications

• Prior Customer Service and supervisory experience preferred.
• Ability to work evenings and weekends.

Responsibilities

• Responsible for general operations and supervision of the Store.
• Ensures proper merchandise presentation and maintains a clean work area.
• Trains and coaches Associates on cash registers and Front End procedures.

Skills

Excellent verbal communication skills

Prior Customer Service experience

Supervisory experience

Ability to perform basic mathematical calculations

Fluency in English

Tools

Point-of-sale equipment

Job description

Ross Stores is hiring an Area Supervisor in Lancaster, CA, to oversee specific store operations and lead the team. The ideal candidate will have excellent communication skills, prior customer service experience, and familiarity with point-of-sale systems. Responsibilities include ensuring a clean shopping environment, training Associates, managing store procedures, and maintaining safety and security protocols. A commitment to teamwork and a positive customer experience is essential. Competitive pay range from $18.40 to $18.90 per hour based on experience and qualifications.