Area Supervisor - Palm Beach County (Operations)
Location: West Palm Beach, FL, United States of America
We are seeking a dedicated, client-focused, and passionate Supervisor to lead, supervise, and coordinate activities of a team of Cleaning Specialists responsible for cleaning and maintaining various facilities. The Supervisor will report to the Area Manager for the Palm Beach Region.
Major Responsibilities:
- Report to the Area Manager, obtain daily job assignments, and communicate issues from the previous work night.
- Perform routine inspections, ensure immediate corrections, and uphold high-quality standards across all accounts.
- Provide initial and ongoing training to cleaning specialists, assigning specific duties based on site requirements.
- Work alongside cleaning specialists when needed and cover for absences.
- Deliver supplies to accounts on occasion.
- Inspect cleaning equipment and supplies during account inspections.
- Ensure completion of services in all supervised accounts.
- Make recommendations and submit reports regarding quality, attendance, appearance, and other issues to the Area Manager.
- Communicate professionally, respond promptly to problems and suggestions.
- Enhance service quality through hiring, training, and developing cleaning staff.
- Ensure compliance with contract specifications.
- Maintain inventory of supplies per account.
- Assist in managing equipment and repair budgets.
- Review timesheets and exception reports daily.
- Coordinate special projects with the Area Manager.
- Ensure all employees complete orientation and training before starting work.
- Assist with hiring, terminating, and transferring employees.
- Complete all paperwork timely and respond to company/employer requests promptly.
- Report employee issues to HR and maintain a safe work environment.
- Hold safety meetings, ensure proper use of safety equipment, and report safety incidents.
- Prepare accounts for inspections and keep management informed.
- Support the management team at Total Cleaning and perform other duties as assigned.
Education and Experience Requirements:
- High school diploma or equivalent.
- Minimum 2 years of janitorial supervision experience.
- Bilingual in English/Spanish is a plus.
- Availability on nights, days, weekends; on-call required.
- Computer skills are advantageous.
- Excellent communication skills, both oral and written.
- Valid driver’s license.
- Strong problem-solving, follow-up, and judgment skills.
- Attention to detail and results-oriented mindset.
Other Requirements:
- Ability to stand and walk for extended periods.
- Meticulous attention to detail.
- Ability to read and follow schedules.
- Physical dexterity for lifting, bending, and stooping.
- Safety-mindedness.
Additional qualities include delivering exceptional client care, a strong work ethic, problem analysis and resolution skills, effective task and time management, proactive issue prevention, and team motivation.
Schedule: Monday to Friday, 4 pm to 11 pm, with Saturdays as needed.
Education Requirements (All):
High School diploma or GED
This position reports to the Area Manager North.
This is a Part-Time position for 3rd Shift and includes weekends.