Area Supervisor: Lead Store Ops & Customer Experience

Ross Stores; Hillside (NJ); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

Employee Assistance Program

401K

Medical/Dental/Vision Insurance

Associate Discounts

Paid Time Off

Job summary

Ross Stores in Hillside, New Jersey is seeking an Area Supervisor responsible for store operations, supervising associates, and maintaining a clean environment. The role involves ensuring safety, executing operational processes, and providing excellent customer service. Ideal candidates should have strong communication skills and customer service experience. Join Ross, a leading off-price retail chain focused on employee growth and community commitment.

Qualifications

• Prior Customer Service and supervisory experience preferred.
• Ability to work evenings and weekends.

Responsibilities

• Supervise Associates and store operations as Manager on Duty.
• Maintain a friendly, clean, and safe environment for customers and associates.
• Responsible for loss prevention and adherence to company best practices.

Skills

Excellent verbal communication skills

Fluency in English

Customer Service experience

Ability to perform basic mathematical calculations

Supervisory experience

Familiarity with point-of-sale equipment

Job description

Ross Stores in Hillside, New Jersey is seeking an Area Supervisor responsible for store operations, supervising associates, and maintaining a clean environment. The role involves ensuring safety, executing operational processes, and providing excellent customer service. Ideal candidates should have strong communication skills and customer service experience. Join Ross, a leading off-price retail chain focused on employee growth and community commitment.