Area Supervisor: Lead Store Operations & Team Growth

Ross Stores, Inc.; Winston-Salem (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor for our Winston-Salem location. In this role, you will supervise store operations, ensuring safety and providing excellent customer service. You will train associates, monitor the front end's performance, and enforce company policies. Ideal candidates should possess strong verbal communication skills, prior customer service, and supervisory experience. Join us in fostering a diverse and inclusive environment while supporting career growth and teamwork among our associates.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Ability to perform basic mathematical calculations commonly used in retail.

Responsibilities

• Supervise Associates and maintain a friendly environment.
• Ensure safety and security protocols are followed.
• Handle customer service with respect and professionalism.
• Train and coach Associates on cash registers and procedures.

Skills

Verbal communication skills

Customer Service experience

Supervisory experience

Mathematical calculations

Point-of-sale equipment familiarity

Job description

Ross Stores, Inc. is seeking an Area Supervisor for our Winston-Salem location. In this role, you will supervise store operations, ensuring safety and providing excellent customer service. You will train associates, monitor the front end's performance, and enforce company policies. Ideal candidates should possess strong verbal communication skills, prior customer service, and supervisory experience. Join us in fostering a diverse and inclusive environment while supporting career growth and teamwork among our associates.