Area Supervisor: Lead Store Operations & Team Growth

Ross Stores, Inc.; Wake Forest (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Ross Stores, Inc. in Wake Forest, NC is seeking an Area Supervisor to ensure efficient store operations and outstanding customer service. You will oversee store associates, maintain safety protocols, and manage merchandising processes. The ideal candidate will have strong communication skills, previous customer service, and supervisory experience. This position is critical to enhancing our customer's shopping experience while leading a team in a diverse and inclusive environment.

Qualifications

• Ability to use all Store equipment, including PDTs, registers and PC.
• Ability to spend up to 100% of working time standing, walking, and moving around the Store.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.

Responsibilities

• Responsible for opening and closing the Store.
• Ensures proper merchandise presentation and a clean work area.
• Trains and coaches Associates on cash registers and customer service.

Skills

Excellent verbal communication skills

Customer service experience

Supervisory experience

Familiarity with point‑of‑sale equipment

Basic mathematical calculations

Ability to work evenings and weekends

Job description

Ross Stores, Inc. in Wake Forest, NC is seeking an Area Supervisor to ensure efficient store operations and outstanding customer service. You will oversee store associates, maintain safety protocols, and manage merchandising processes. The ideal candidate will have strong communication skills, previous customer service, and supervisory experience. This position is critical to enhancing our customer's shopping experience while leading a team in a diverse and inclusive environment.