Area Supervisor - Fayetteville, Arkansas

Ross Stores, Inc.; Fayetteville (AR); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading retailer is seeking an Area Supervisor for their Fayetteville store. The role involves supervising operations, ensuring customer satisfaction, maintaining safety, and managing staff. This full-time position requires excellent communication skills and previous supervisory experience.

Qualifications

• Fluency in English and excellent communication skills.
• Prior customer service and supervisory experience preferred.
• Ability to work evenings and weekends.

Responsibilities

• Supervise associates and oversee store operations.
• Maintain store safety and security protocol.
• Ensure high levels of customer service and satisfaction.

Skills

Excellent verbal communication skills

Customer service experience

Supervisory experience

Basic math skills

Tools

POS systems

Job description

Area Supervisor - Fayetteville, Arkansas

Join to apply for the Area Supervisor - Fayetteville, Arkansas role at Ross Stores, Inc.

Job Description

The Area Supervisor is a key member of the Store Leadership team, responsible for a specific area of the store and overall store operations when acting as Manager on Duty. Responsibilities include opening and closing the store, supervising associates, maintaining a friendly shopping environment, ensuring merchandise presentation, and executing operational processes.

Essential Functions

• Maintaining Safe & Secure Environments: Ensure safety is a priority, maintain awareness on the sales floor, control building security, and respond to emergencies.
• Customer Service: Treat all customers and associates with respect, demonstrate professionalism, and recognize staff contributions.
• Personal and Store Brand: Uphold the company's brand standards, maintain a professional appearance, and ensure store cleanliness.
• General Merchandising: Oversee merchandise recovery, receiving, organization, and presentation standards.
• Loss Prevention: Follow loss prevention policies, safeguard assets, and maintain security systems.
• Front End Operations: Supervise the checkout area, train staff, ensure equipment functionality, and manage customer flow.
• Fitting Rooms: Maintain cleanliness, monitor tags, and ensure proper merchandise returns.
• Administrative Duties: Conduct cash handling, payroll, and other store management tasks as assigned.

Qualifications

• Excellent verbal communication skills and fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with POS systems and basic math skills.
• Ability to work evenings and weekends.

Physical Requirements

• Ability to stand, walk, bend, lift, and use store equipment as needed.
• Must be able to lift up to 25 lbs regularly, and more occasionally.

Additional Information

This is a full-time, mid-senior level position in retail business development and sales. Ross Stores is an equal opportunity employer committed to diversity and inclusion.