Area Supervisor

ROSS DRESS FOR LESS; Whitehall (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading off-price retailer as an Area Supervisor, responsible for store operations and team supervision. This role offers a dynamic work environment with opportunities for career growth, teamwork, and a commitment to diversity and inclusion. Ideal candidates will have strong communication skills and prior supervisory experience.

Qualifications

• Fluency in English required.
• Prior customer service and supervisory experience preferred.
• Availability to work evenings and weekends.

Responsibilities

• Supervise associates and maintain a friendly shopping environment.
• Ensure safety and security protocols are followed.
• Manage cash pulls, bank deposits, and payroll.

Skills

Verbal communication

Customer service

Supervisory experience

Basic math

Tools

POS systems

Job description

Join to apply for the Area Supervisor role at ROSS DRESS FOR LESS.

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This range is provided by ROSS DRESS FOR LESS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$14.50/hr - $18.40/hr

Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers high-quality brands and on-trend merchandise at extraordinary savings, all while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success: Our team pursues excellence while learning and evolving.
• Career growth: We develop industry-leading talent because Ross grows when our people grow.
• Teamwork: We work together to solve hard problems and find the right solutions.
• Diversity, Equality & Inclusion: We celebrate backgrounds, identities, and ideas of those who work and shop with us, making us stronger.

Our headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. In 2023, revenues reached $20.4 billion, and we are a Fortune 500 company committed to an inclusive environment with ongoing learning and development opportunities.

GENERAL PURPOSE

The Area Supervisor is part of Store Leadership, responsible for a specific area of the store, overall operations, and supervision when acting as Manager on Duty. Key duties include opening/closing the store, supervising associates, maintaining a friendly shopping environment, ensuring proper merchandise presentation, and keeping the store clean.

ESSENTIAL FUNCTIONS

1. Maintaining Safe & Secure Environments: Prioritize safety, monitor the sales floor, correct or report unsafe conditions, and ensure security protocols are followed.
2. Customer Service: Treat all customers, associates, and leaders with respect, demonstrating courtesy and professionalism.
3. Personal and Store Brand: Maintain a professional appearance, ensure adherence to dress code, keep the store clean and merchandised, and manage trash removal.
4. General Merchandising: Oversee recovery, sizing, markdowns, receiving merchandise, and organization of stockrooms. Ensure compliance with presentation standards and reduce loss due to damage.
5. Loss Prevention: Follow Loss Prevention programs, safeguard confidential information, and execute best practices to minimize theft and loss.
6. Front End Supervision and Operations: Ensure front end standards, train associates, manage line pacing, and oversee equipment and supplies.
7. Fitting Rooms: Maintain cleanliness, audit tags, and ensure merchandise is properly processed and tagged.
8. Administrative Duties: Handle cash pulls, bank deposits, payroll, and other store policies as assigned.

QUALIFICATIONS AND SKILLS

• Excellent verbal communication skills; fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with POS systems.
• Ability to perform basic math.
• Availability to work evenings and weekends.

PHYSICAL REQUIREMENTS

Ability to stand, walk, bend, squat, reach, and lift over 25 lbs as needed. Ability to use store equipment and supplies.

SUPERVISORY RESPONSIBILITIES

Oversees Retail Associates and Stockroom Leads where applicable.

Disclaimer

This description summarizes primary duties and may change at management's discretion. Ross is an equal opportunity employer committed to diversity and inclusion.