Area Supervisor

Ross Stores; Orange (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A retail company in California seeks an Area Supervisor to oversee store operations. Responsibilities include supervising staff, ensuring customer satisfaction, and managing merchandise presentation. The ideal candidate possesses strong communication skills and relevant supervisory experience. The role requires evening and weekend availability, with a pay range of $18.00 - $18.50 hourly.

Qualifications

• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Supervise associates and maintain store operations.
• Ensure proper merchandise presentation and a clean environment.
• Open and close the store as the manager on duty.

Skills

Excellent verbal communication skills

Fluency in English

Prior customer service and supervisory experience

Tools

Point-of-sale equipment

Job description

General Purpose

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the store as well as the general operations and supervision of the store when functioning as the manager on duty. Area supervisors are responsible for opening and closing the store, supervising associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area supervisors are also responsible for executing and supervising company operational processes as needed.

Essential Functions

• Maintaining safe and secure environments
• Customer service
• Personal and store brand
• General merchandising
• Loss prevention
• Front end supervision and operations
• Fitting rooms
• Administrative duties as assigned by store manager

Competencies

• Manages work processes
• Business acumen
• Plans, aligns & prioritizes
• Builds talent
• Collaborates
• Leading by example
• Communicates effectively
• Ensures accountability & execution

Qualifications and special skills required

• Excellent verbal communication skills
• Fluency in English
• Prior customer service and supervisory experience preferred
• Familiarity with point-of-sale equipment and applications
• Ability to perform basic mathematical calculations commonly used in retail environments
• Ability to work evenings and weekends

Physical requirements / ADA

• Ability to use all store equipment, including PDTs, registers and PC as required.
• Ability to spend up to 100% of working time standing, walking, and moving around the store.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Associates who work stockroom shifts : ability to regularly push, pull and lift more than 20 lbs.

Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $18.00 - $18.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

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