Area Supervisor

Ross Stores, Inc.; Martinez (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Ross Stores, Inc. in Martinez, CA is seeking an Area Supervisor to manage a designated store area and assist in daily operations as the Manager on Duty.

You will open and close the store, supervise Associates, ensure clean presentation, handle merchandise standards, and enforce safety and loss-prevention practices.

Strong customer service and leadership skills are essential to maintain a friendly shopping environment and uphold Ross's standards.

Qualifications

• Area Supervisor responsibilities include managing a specific store area and assisting in daily operations as Manager on Duty.
• Open/close the store, supervise Associates, and maintain a friendly, easy to shop environment.
• Ensure proper merchandise presentation and a clean work area at all times.
• Execute and supervise Company operational processes as needed.

Responsibilities

• Open and close the store and supervise Associates as Manager on Duty.
• Maintain safety awareness and secure shopping environment for customers and staff.
• Ensure merchandise standards and presentation are maintained.
• Enforce company processes and procedures across store operations.

Skills

People supervision

Customer service

Safety awareness

Communication

Job description

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As Part Of Our Team, You Will Experience

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Essential Functions

Maintaining Safe & Secure Environments:

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
• Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
• Removes clutter and ensures safe, clear egress to emergency exits.
• Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
• Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.

Customer Service

• Treats all Customers, Associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.