Area Supervisor

Ross Stores, Inc.; Gainesville (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking an Area Supervisor to join their team. This role involves overseeing store operations, supervising associates, and ensuring a positive shopping experience. The ideal candidate will have strong communication skills and prior supervisory experience, with opportunities for career growth within the organization.

Qualifications

• Excellent verbal communication skills.
• Prior customer service and supervisory experience preferred.
• Availability to work evenings and weekends.

Responsibilities

• Oversee store operations and supervise associates.
• Ensure safety protocols and maintain a friendly shopping environment.
• Manage cash, deposits, payroll, and other administrative duties.

Skills

Verbal communication

Customer service

Supervisory experience

Basic math

Tools

POS equipment

Job description

Join to apply for the Area Supervisor role at Ross Stores, Inc.

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Join to apply for the Area Supervisor role at Ross Stores, Inc.

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, all while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success: Our winning team pursues excellence while learning and evolving
• Career growth: We develop industry-leading talent because Ross grows when our people grow
• Teamwork: We work together to solve hard problems and find the right solutions
• Our commitment to Diversity, Equality & Inclusion, and our community: We celebrate backgrounds, identities, and ideas, striving to be a positive force in our community.

Our corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to an inclusive work environment and continuous learning opportunities.

General Purpose:

The Area Supervisor is part of the Store Leadership team, responsible for a specific area of the store, store operations, supervising associates, and acting as Manager on Duty. They oversee opening and closing the store, maintaining a friendly shopping environment, ensuring merchandise presentation, and maintaining cleanliness. They also execute operational processes as needed.

Essential Functions include:

• Maintaining Safe & Secure Environments: Ensuring safety is a priority, maintaining awareness, security, and safety protocols.
• Customer Service: Treating all customers and associates with respect, demonstrating professionalism.
• Personal and Store Brand: Representing the company brand, maintaining a professional appearance, and store cleanliness.
• General Merchandising: Managing merchandise recovery, receiving, processing, and organization.
• Loss Prevention: Following loss prevention programs, safeguarding assets, and conducting inspections.
• Front End Supervision and Operations: Managing the front end, training associates, ensuring equipment functionality.
• Fitting Rooms: Maintaining cleanliness, auditing tags, and ensuring compliance.
• Administrative Duties: Managing cash, deposits, payroll, and other tasks assigned by the store manager.

Qualifications:

• Excellent verbal communication skills
• Fluency in English
• Prior customer service and supervisory experience preferred
• Familiarity with POS equipment
• Ability to perform basic math calculations
• Availability to work evenings and weekends

Physical Requirements: Ability to stand, walk, bend, squat, lift over 25 lbs, and use store equipment as required.

Supervisory Responsibilities: Retail associates and stockroom leads (if applicable)

Disclaimer: This job description summarizes primary duties and may change. Ross is an equal opportunity employer, committed to diversity and legal compliance.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development and Sales

Industries

• Retail