Area Supervisor

Ross Stores, Inc.; Cape Coral (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking an Area Supervisor to join its team in Cape Coral, Florida. The role involves overseeing store operations, ensuring safety, and providing excellent customer service. Ideal candidates will have strong communication skills and supervisory experience, contributing to a positive shopping environment and team success.

Qualifications

• Excellent communication and fluency in English required.
• Supervisory experience preferred.
• Availability for evenings and weekends.

Responsibilities

• Supervise associates and maintain a friendly shopping environment.
• Open and close the store, ensuring safety and security.
• Handle cash pulls, deposits, and payroll as assigned.

Skills

Communication

Supervisory Experience

Basic Math Skills

Familiarity with POS Systems

Job description

Join to apply for the Area Supervisor role at Ross Stores, Inc.

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Join to apply for the Area Supervisor role at Ross Stores, Inc.

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As Part Of Our Team, You Will Experience

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
  
  

Our Corporate headquarters are in Dublin, CA, with 3 buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to an inclusive work environment with continuous learning and development opportunities.

General Purpose

The Area Supervisor is part of the Store Leadership team, responsible for a specific area of the Store and the overall operations when functioning as the Manager on Duty. Responsibilities include opening and closing the Store, supervising Associates, maintaining a friendly shopping environment, ensuring merchandise presentation, and executing operational processes.

Essential Functions

Maintaining Safe & Secure Environments:

• Prioritize safety, practicing safe behaviors in all tasks.
• Maintain awareness on the sales floor to ensure a safe shopping environment; report unsafe conditions.
• Secure the building, manage entrance/exit controls, EAS devices, Cash Office security, and other safety measures.
• Remove clutter, ensure clear emergency exits, and handle emergency procedures.
• Test fire alarms and respond to alarms as needed.

Customer Service:

• Treat all customers, associates, and leaders with respect and professionalism.

Personal and Store Brand:

• Represent and support the Company brand at all times.
• Maintain a professional appearance and ensure store cleanliness and merchandising standards.

General Merchandising:

• Ensure recovery, sizing, and markdowns are completed per standards.
• Manage receiving, processing merchandise, and maintaining stockrooms.

Loss Prevention:

• Follow Loss Prevention programs, safeguard merchandise and confidential information, and maintain PVM system.

Front End Supervision and Operations:

• Ensure front-end standards, manage customer wait times, and train associates.

Fitting Rooms:

• Maintain cleanliness, audit tags, and ensure return compliance.

Administrative Duties:

• Handle cash pulls, deposits, payroll, and other duties as assigned by the Store Manager.

Competencies:

• Manage work processes, business acumen, planning, talent building, collaboration, leadership, communication, accountability.

Qualifications and Skills:

• Excellent communication, fluency in English, supervisory experience preferred, familiarity with POS systems, basic math skills, availability for evenings and weekends.

Physical Requirements/ADA:

• Ability to operate store equipment, stand/walk extensively, and lift up to 25 lbs (or more for stockroom shifts).

Supervisory Responsibilities:

• Retail associates and stockroom leads (if applicable).

Disclaimer:

This description summarizes primary duties; responsibilities may change. Ross promotes an inclusive, equal opportunity workplace, complying with all applicable laws.