AREA Store Manager Trainee

Farmers Home Furniture; Albemarle (NC); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead a dynamic team in delivering exceptional customer service. This role involves comprehensive training in retail management, focusing on hiring, training, and motivating sales associates to achieve their full potential. The successful candidate will play a crucial role in maintaining high standards of store operations and customer satisfaction while contributing to the company's growth. With a strong emphasis on employee ownership and values of fairness and trust, this position offers a unique opportunity to make a significant impact in a collaborative environment that prioritizes quality and service.

Benefits

Employee Stock Ownership Plan (ESOP)

401K Plan with Employer Matching Funds

Group Medical, Dental, and Life Insurance

Annual Paid Vacation

Paid Holidays, including Employee's Birthday

Employee Purchase Discounts

Annual Profit Sharing Bonus Plan

Qualifications

• Experience in retail management with a focus on customer service.
• Ability to lead and motivate a sales team effectively.

Responsibilities

• Oversee training and retention of a top team of Sales Associates.
• Promote superior customer service and respond to inquiries professionally.
• Manage operational duties to drive sales and maintain inventory levels.

Skills

Retail Management

Customer Service

Team Leadership

Job description

If assigned, the applicant must be willing to relocate within 45 miles of the assigned store. The list of stores for consideration includes:

Aberdeen, NC; Albemarle, NC; Clinton, NC; Dunn, NC; Kinston, NC; Laurinburg, NC; Red Spring, NC; Rockingham, NC; Sanford, NC; Tarboro, NC; Troy, NC; Wallace, NC

About Farmers Home Furniture

Established in 1949, Farmers Home Furniture is one of the top 100 furniture retailers in the US. Our company has grown to have over 260 store locations throughout the Southeast. Employee-owned and operated, our relationship-based business holds to our founder's original principles of fairness, trust, and excellent service to our customers. Each of our locations is committed to providing customers with high-quality name-brand merchandise along with superior customer service.

Farmers Home Furniture satisfies customers by following three fundamental principles:

• Offer fair prices for quality merchandise
• Make affordable financing available
• Provide excellent service after the sale

Candidates will be placed in our Store Manager Training program and will receive instruction on how to succeed in every area of this dynamic business. Some travel may be required while in training. After being assigned to their store, ongoing training and support will be provided by a regional supervision team.

Store Manager responsibilities include but are not limited to:

• Hiring, overseeing training, and retention of a top team of Sales Associates.
• Promoting superior customer service by ensuring associates are greeting and assisting customers and always taking that extra step.
• Responding to customer inquiries and complaints in a professional and timely manner.
• Monitoring associate sales activities and productivity.
• Acknowledging and communicating performance to associates.
• Motivating and training associates to achieve their full potential and sales goals.
• Performing operational duties that drive sales through product knowledge, store cleanliness, and other related duties.
• Ensuring that the credit department is collecting accounts.
• Maintaining inventory levels per guidelines.
• Effectively managing warehouse/delivery employees.
• Actively sharing strategic ideas that support the company vision and growth plans.

Employee Benefits:

• Employee Stock Ownership Plan (ESOP)
• 401K Plan with Employer Matching Funds
• Group Medical, Dental, and Life Insurance
• Annual Paid Vacation
• Additional Voluntary Insurance Programs Available
• Paid Holidays, including the Employee's Birthday
• Employee Purchase Discounts
• Annual Profit Sharing Bonus Plan
• ** Benefit offerings for positions other than Full-Time may vary

Qualifications

Skills

Preferred

Retail Management

Advanced

Advanced

Behaviors

Preferred

Enthusiastic

: Shows intense and eager enjoyment and interest

Team Player

: Works well as a member of a group

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Goal Completion

: Inspired to perform well by the completion of tasks