Area Store Leader - Retail Ops & Customer Experience

Ross Stores, Inc.; Petaluma (CA); On-site; USD 27,290 - 27,979; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor for their Petaluma location. This role focuses on supervising store associates, ensuring customer satisfaction, maintaining a clean and safe environment, and executing operational processes. Candidates must possess strong verbal communication skills, prior customer service experience, and be comfortable operating point-of-sale systems. The position offers a base pay range of $19.81 - $20.31, based on experience and qualifications.

Qualifications

• Excellent verbal communication skills.
• Prior customer service and supervisory experience preferred.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Responsible for opening and closing the store.
• Supervises associates and maintains a friendly shopping environment.
• Ensures proper merchandise presentation and clean work areas.

Skills

Verbal communication skills

Customer service experience

Supervisory experience

Mathematical calculations

Fluency in English

Tools

Point-of-sale equipment

Job description

Ross Stores, Inc. is seeking an Area Supervisor for their Petaluma location. This role focuses on supervising store associates, ensuring customer satisfaction, maintaining a clean and safe environment, and executing operational processes. Candidates must possess strong verbal communication skills, prior customer service experience, and be comfortable operating point-of-sale systems. The position offers a base pay range of $19.81 - $20.31, based on experience and qualifications.