Area Segment Manager - Growth (FAIS)

Absa Group; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Join a leading bank with over 100 years of history, where you will formulate tactical strategies and enhance operational effectiveness. This role involves coaching and mentoring team members, ensuring compliance, and delivering exceptional customer experiences.

Qualifications

• Manage team performance and service standards.
• Ensure compliance with control and quality standards.
• Drive business objectives through coaching and mentoring.

Responsibilities

• Coach and mentor team members to achieve business objectives.
• Fulfill compliance and risk management activities.
• Translate business strategy into achievable objectives.

Skills

Coaching

Mentoring

Collaboration

Customer Experience

Education

National Diplomas in Business

Advanced Certificates in Commerce

Management Studies

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and a strong position as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future, and shape our destiny as a proudly African group.

Job Summary

Formulate tactical strategy and associated delivery plans related to specific practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• People Management: Coach, mentor, and manage team members to drive business objectives and ensure colleague development.
• Compliance and Risk Management: Fulfill all activities in adherence to relevant control and compliance requirements, and quality standards.
• Business Management: Manage performance and service standards by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team.
• Collaboration: Seek to improve ways of working by challenging the status quo, supporting an empowering team environment, sharing knowledge, experience, and best practices, and providing constructive feedback.
• Customer Experience: Provide service excellence and achieve customer satisfaction.

Education

National Diplomas and Advanced Certificates in Business, Commerce, and Management Studies.

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achieving equitable demographic representation and diversity within the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.