Area Sales Manager I - Cleanroom

Contec Inc.; Raleigh, Northern (NC, KY); Hybrid; USD 60,000 - 100,000; Full time

Job summary

Contec Inc. is seeking an Area Sales Manager I in Raleigh, NC to develop relationships with end-user customers and distributor partners in the Cleanroom market. You will drive sales, expand market reach, and maintain a high level of customer service.

Responsibilities include presenting products, traveling within the territory up to 75%, and coordinating with Product Management, Marketing and Technical Services to support customers. Proactive CRM usage is required.

Qualifications

• Bachelor's degree from a four-year college.
• 3–5 years of industry-related experience or training.
• Experience in Cleanroom or regulated industries preferred.
• Proficiency in MS Office and CRM systems (C2) preferred.

Responsibilities

• Develop and maintain relationships with end-user customers and distributors.
• Identify new sales opportunities and drive market share.
• Present products and conduct demonstrations to customers and partners.
• Travel within designated territory to meet customers and conduct sales calls.
• Maintain CRM records and provide regular sales reports.

Skills

Relationship management

CRM proficiency

Communication skills

Industry knowledge

Education

Bachelor's degree

Tools

C2 CRM

Microsoft Office

Job description

Overview

The Area Sales Manager (ASM) I is responsible for developing and maintaining relationships with end-user customers and distributor partners to drive sales and expand market reach. The ASM I must demonstrate strong interpersonal skills and a deep understanding of the Cleanroom market, including distribution channels. The ASM I must be adept at managing multiple accounts, identifying new sales opportunities, and delivering exceptional customer service.

Responsibilities

• Implements sales strategies to meet or exceed sales targets according to business unit objectives. Identifies new prospects and opportunities to increase market share.
• Cultivates and maintains strong relationships with customers and distributor partners. Works closely to understand their needs and aligns actions accordingly.
• Maintains a deep understanding of the Cleanroom product line and effectively communicates product benefits and features to customers.
• Travels frequently within designated territory to meet with customers and conduct sales presentations. Manages travel logistics effectively, including scheduling and coordination of meetings and events.
• Prepares and delivers compelling sales presentations and product demonstrations to end-user customers, distributor partners, and key stakeholders. Utilizes sales and marketing tools (e.g., Highspot) to craft customer-centric content.
• Gathers market information within the sales territory to identify trends, assesses the competitive landscape, and understands customer needs. Shares verbal and written insights with management and key support teams (i.e., Product Management, Marketing, Research & Development, and Technical Services).
• Provides exceptional support to end-user customers and distributor partners. Addresses issues or concerns promptly and ensures a high level of customer satisfaction.
• Utilizes Customer Relationship Management (CRM) system to maintain accurate and current records of sales activities, pipeline statuses, and customer interactions. Prepares and submits regular reports on sales performance and market trends.
• Participates and works within ISO 9001 quality standards and guidelines in accordance with Contec’s quality goals.
• Others may be assigned.

Competencies

Builds Networks - Effectively building formal and informal relationship networks inside and outside the organization.

Communicates & Listens Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens to accurately receive and interpret messages in the communication process.

Customer Focus - Building strong customer relationships and delivering customer-centric solutions.

Decision Making - Making good and timely decisions that keep the organization moving forward.

Time Management - Planning and exercising conscious control of time spent on specific activities, especially to increase effectiveness, efficiency, and productivity.

Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Values Differences - Recognizing the value that different perspectives and cultures bring to an organization.

Conflict Management - Handling conflict situations effectively, with a minimum of noise.

Supports Core Values - Able to demonstrate support and adherence to Contec’s core values: respect for others, doing "whatever it takes" within Contec’s core values, vision, and strategic direction, exhibiting integrity, having a tolerance for risk, understanding there is life outside of work, enjoying the ride.

Qualifications/Requirements

Bachelor's degree (BA. or BS.) from a four-year accredited college or university; three (3) to five (5) years of industry-related experience and/or training; or equivalent combination of education and experience.

• Basic knowledge or ability to learn regulatory requirements (i.e., EPA, FDA, ISO) is required.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and the ability to learn and become proficient in Contec’s CRM system (C2) is required.
• Previous experience working within Cleanroom, or another regulated industry, is strongly preferred.
• Previous experience working within CRM systems is also strongly preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to communicate and convey information. The associate is occasionally required to be in a stationary position, move or traverse; prepare, inspect, observe, or detect physical and visual characteristics of products and processes. The associate must occasionally move or transport up to 35 pounds with assistance.

Work Environment

The work environment characteristics described here are representative of those that an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associates performing the duties of this job are regularly in office settings, either at home or at customers’ facilities where the noise level is quiet to moderate. Occasionally, the associate may

be exposed to a manufacturing environment while working at a customer site where the noise level may be moderate to loud. In this environment, the associate may occasionally work near moving mechanical parts and may be required to don personal protective equipment (PPE) per site protocols.

Up to 75% business travel, including overnight travel, may be required in any given year.