Area Property Manager (North Carolina)

Drucker-and-Falk,-LLC; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, dental, life insurance

401K

Employee Assistance Program

Job summary

Drucker + Falk LLC is seeking an Area Property Manager to oversee residential property operations, supervise staff, manage budgets, and ensure a clean, well-maintained community. Travel is required and the role reports to the Director of Multifamily Management.

Based out of Raleigh, NC or Charlotte, NC you will lead leasing, maintenance coordination, and vendor oversight to meet financial and service goals.

Qualifications

• 7 years general, full-time business experience.
• 5 years’ experience in Property Management.
• ARM, CAM, RAM, or HCCP preferred.
• Knowledge of Residential Property Management.

Responsibilities

• Train and supervise staff under your supervision.
• Hire and terminate employees in accordance with company policy.
• Prepare leases and related forms.
• Assist in rent collection and delinquency matters.
• Maintain financial records and adhere to accounting policies.
• Assist in preparing annual operating budget.
• Oversee marketing of the apartment community.
• Coordinate with Regional Property Manager on budgets and operations.
• Maintain courteous communication with residents, staff and owners.
• Inspect properties and ensure timely maintenance and improvements.

Skills

Staff supervision

Payroll administration

Budgeting

Leasing administration

Vendor coordination

Customer service

Communication skills

Staff development

Problem solving

Marketing

Tools

Accounting software

Spreadsheet software

Word processing software

Job description

Based out of Raleigh, NC or Charlotte, NC

The Area Property Manager is responsible, under the direction of the Director of Multifamily Management, for the operations of a property and to direct personnel and resources to the extent that the property is maintained at all times in good condition with a stable fiscal operation.

TRAVEL IS REQUIRED

Essential Responsibilities include the following:

• Train and be responsible for work performed by all staff members under their supervision.
• Hire and terminate employees in accordance with Drucker + Falk LLC policy.
• Perform written evaluations of employees and make recommendations for salary increases and/ or advancement.
• Maintain accurate payroll records as required by the company and adhere to payroll policies and cutoff dates.
• Adhere to all Drucker + Falk policies.
• Prepare process and sign all leases and related forms.
• Assist in collection of rents and handle delinquency matters.
• Maintain necessary records of all financial transactions for the property.
• Adhere to all appropriate Drucker + Falk accounting policies, including but not limited to use of account numbers, daily income requirements, expense requirements, accounts payable system, and other monthly items and special accounting items.
• Purchase necessary office supplies in accordance with Drucker + Falk company policy. Spending authority ceiling within company guidelines.
• Supervise outside contractors working on the property.
• Handle all details for move-ins and move-outs, with special attention to apartment inspection check-ins and check-outs.
• Ensure that residents are provided with a clean, well-maintained community.
• Work within the budget and notify the Director of any possible variations.
• Resolve any resident complaints.
• Report accident and emergency situations to the Directors immediately and prepare the proper reports.
• Ensure that all maintenance requests are handled on an immediate basis if possible, and that all residents are notified if there must be a delay.
• Continually inspect property and improvements, recording deficiencies and taking the necessary action, within budgetary allocations.
• Establish schedules and assign personnel for routine maintenance and emergency coverage.
• Establish schedules and assign personnel for office coverage and assisting residents as needed.
• Perform all aspects of marketing the apartment community.
• Work directly with the Regional Property Manager in preparing the annual operating budget for the property.
• Maintain courteous and continuous communication with employees, residents, applicants, and performs other duties as assigned.

Supervisory Responsibilities

Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for employee’s activities; Provide regular performance feedback; Develops employees skills and encourages growth; Solicits and applies feedback from employees, residents, and owners.

Education and/or Experience

One or more of the following:

• 7 years general, Full Time business experience
• 5 years’ experience in Property Management

Certificates, Licenses, Registrations

ARM, CAM, RAM, or HCCP preferred.

Other Skills and Abilities

Knowledge of Residential Property Management

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.

Project Management - Communicates changes and progress; Completes projects on time and within budget.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Maintains confidentiality; Keeps emotions under control.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Demonstrates group presentation skills.

Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.

Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities.

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies feedback from employees, residents, and owners.

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Works within the established budget and notify the Regional Property Manager of possible variations.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports affirmative action and respects diversity.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to draft routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Computer Skills

To perform this job successfully, an individual should have knowledge of Accounting software, Spreadsheet software and Word Processing software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competitive Benefits include Health, Dental, Life, 401K, Employees Assistance Program, Long Term