Area Property Manager, Multifamily

Institute of Real Estate Management; Ridgeway (CT); On-site; USD 105,000 - 120,000; Full time

Job summary

A leading company in the real estate sector seeks an Area Property Manager to oversee a portfolio of multifamily properties. The role entails ensuring smooth operations, managing staff, and enhancing resident satisfaction while driving revenue through effective marketing strategies. This position requires strong leadership, customer service skills, and the ability to handle diverse property management tasks.

Qualifications

• 5+ years of Multifamily Property Manager experience, multi-site required.
• Strong knowledge of finance and building operations.
• CPM, RPA, or CSM designation preferred.

Responsibilities

• Overseeing operations for 5 multifamily properties.
• Providing exceptional customer service to enhance resident satisfaction.
• Leading and developing a cohesive onsite team.

Skills

Communication

Team Management

Customer Service

Education

Bachelor's Degree

Tools

Yardi

CRM/Knock

Microsoft Office Suite

Job description

Job Title

Area Property Manager, Multifamily

Job Description Summary

The Multifamily Area Property Manager (Sr. Multi-Site PM) oversees an assigned portfolio of properties in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as provide a single point of contact for the client.
Primary On-Site Property location: Vault Apartments
120 Towne St, Stamford CT, 06902
Position requires travel to 4 additional properties in portfolio, within walking distance.
Starting salary $105k-$120k, eligible for benefits and bonus earnings.

Job Description

Job Description

ESSENTIAL JOB DUTIES:

• Operations - Ensuring the smooth running of each multifamily community (5) in partnership with the Asset Manager and Regional Property Manager. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Customer service - Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• People development - Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
• Marketing - Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
• Leading by example - Instilling, maintaining, and modelling the mission to be the best national management company.
• Supervise day-to-day operations of entire on-site team, ensuring that all policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Maintain positive relations with all community vendors.
• Coordinate special projects as requested by supervisor.
• Perform any other related duties as required or assigned.

COMPETENCIES:

• Must be able to travel to multiple multifamily property sites on a regular basis; ability to travel to offsite locations for meetings
• Must be detail oriented and able to focus with frequent interruptions
• Experience in supervisory role and managing staff
• Experience in writing and maintaining budgets
• Maintains confidence and protects operations of business by keep information confidential
• Must be detail oriented and able to focus with frequent interruptions
• Proficient in Yardi property management software or other similar property management software
• Oversee entire staff within assigned portfolio

IMPORTANT EDUCATION

• Bachelorâs Degree strongly preferred

IMPORTANT EXPERIENCE

• 5+ years of Multifamily Property Manager experience, multi-site required
• 5+ years of Multifamily Property Manager experience on-site
• Yardi, CRM/Knock

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• CPM, RPA, or CSM designation or in process
• Possess real estate license
• Strong knowledge of finance and building operations
• Ability to analyze, prioritize, and delegate
• Ability to effectively manage a team of professionals, including both employees and vendors
• Previous experience in analyzing and negotiating commercial lease and/or contract language
• Advanced knowledge of Microsoft Office Suite, Yardi, CRM/Knock

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 60% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 20 pounds occasionally, and/or up to 20 pounds frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or move objects.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailÂ. Please refer to the job title and job location when you contact us.

INCO: âœCushman & Wakefieldâ