Area Operations Manager (Remote Based)

Avantor; Myrtle Point (OR); Remote; USD 61,000 - 72,000; Full time

Job summary

A leading laboratory services company in Myrtle Point, Oregon, seeks a Supervisor to lead customer service initiatives. Responsibilities include coaching team members and analyzing performance data. Candidates should have at least 5 years of relevant experience and a high school diploma. The position offers a salary of up to $72K plus bonuses and comprehensive benefits.

Benefits

Salary up to $72K

Comprehensive benefits package

Generous time off policies

Opportunities for career advancement

Remote work flexibility

Qualifications

• Minimum of 5 years of experience in customer service, purchasing, or account management.
• At least 1 year of experience in a supervisory or leadership role.
• Valid driver's license and reliable transportation required.

Responsibilities

• Provide leadership and coaching to team members to achieve performance goals.
• Serve as the primary liaison between customers and service teams.
• Analyze customer data and prepare detailed performance reports.

Skills

Customer service

Leadership

Analytical skills

ERP systems

Advanced Microsoft Office

Education

High school diploma or GED

Job description

Overview

Employer Industry: Laboratory Services

Why consider this job opportunity:

• Salary up to $72K with an additional 5% annual bonus
• Comprehensive benefits package including medical, dental, vision, and wellness programs
• Generous time off policies including Paid Time Off (PTO) and company-paid holidays
• Opportunities for career advancement and professional growth within the organization
• Remote work flexibility for candidates located in NY, NJ, or PA
• Recognition programs to celebrate peers and earn points for gifts

What to Expect (Job Responsibilities):

• Provide leadership and coaching to team members to achieve performance goals
• Serve as the primary liaison between customers and service teams to ensure effective communication
• Analyze customer data and prepare detailed performance reports
• Develop and implement programs to enhance productivity and profitability
• Ensure compliance with GxP standards and maintain good documentation practices

What is Required (Qualifications):

• High school diploma or GED required
• Minimum of 5 years of experience in customer service, purchasing, or account management
• At least 1 year of experience in a supervisory or leadership role
• Valid driver's license and reliable transportation required
• Proficiency in ERP systems and advanced Microsoft Office applications

How to Stand Out (Preferred Qualifications):

• Associate or bachelor’s degree in a business or science-related field
• Forklift certification
• Training in spill containment, IATA, DOT, IMDG, and HAZWOPER
• Inside sales experience and cross-referencing skills
• CPR and OSHA “Right to Know” training

#LaboratoryServices #RemoteWork #CareerGrowth #Leadership #CustomerService

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