Area Operations Manager II

Amazon Inc.

Fresno (TX)

On-site

USD 70,000 - 91,000

Full time

3 days ago
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Benefits offered by this job

Health insurance
401(k) matching
Paid time off
Parental leave

Job summary

Amazon.com Services LLC in Fresno, TX is seeking an Area Manager to lead a hourly workforce, ensuring safety, quality, and on-time deliveries. You will guide shift operations across First/Middle/Last mile with a focus on customer satisfaction and continuous improvement.

The role requires managing 20+ staff, adapting to variable schedules, and collaborating with multiple support teams to achieve business objectives.

Qualifications

  • 2+ years of employee and performance management experience.
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

  • Support, mentor, and motivate your hourly workforce.
  • Manage safety, quality, productivity, and customer delivery promises.
  • Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
  • Stand/walk for up to 12 hours during shifts.
  • Work in an environment where the noise level varies and can be loud.
  • Work in an environment that is subject to variable temperatures and weather.

Skills

Employee management
Performance metrics
Lean techniques
Kaizen
Six Sigma
Leadership
Communication

Education

Bachelor's degree or higher
Master's degree (preferred)

Job description

Amazon.com Services LLC in Fresno, TX is seeking an Area Manager to lead a hourly workforce, ensuring safety, quality, and on-time deliveries. You will guide shift operations across First/Middle/Last mile with a focus on customer satisfaction and continuous improvement.

The role requires managing 20+ staff, adapting to variable schedules, and collaborating with multiple support teams to achieve business objectives.

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