Area Operations & Maintenance (O&M) On-Site Supervisor

Ouzinkie Native Corporation; Jacksonville, Northern (FL, KY); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & AD&D Insurance

401(k) Savings Plan

Vacation & Paid Personal Time

11 Paid Federal Holidays

Leave of Absence

Job summary

Ouzinkie Native Corporation is seeking an experienced supervisor to oversee operations and maintenance of complex building systems, including HVAC, dehumidification, and automation. You will lead a team of technicians and coordinate with vendors to ensure reliable performance and contract compliance.

The role requires extensive HVAC expertise, strong leadership, and the ability to manage schedules, safety, and client communications in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• At least 3 years supervising the operation of complex facilities or building systems.
• Minimum 6 years of experience in commercial HVAC maintenance.
• Minimum 3 years as a team lead/supervisor.
• HVAC knowledge including chilled water systems and building automation.
• Valid Universal EPA Certification.
• NATE Certification (or ability to obtain within 90 days).
• Proficient in Microsoft Office (Outlook, Word, Excel, Access, PowerPoint).
• English reading/writing/speaking proficiency.
• Ability to obtain security access and/or background checks.

Responsibilities

• Serve as the primary point of contact for building maintenance issues and manage customer expectations.
• Perform, supervise, and inspect preventive maintenance and repairs including HVAC, building automation, carpentry, plumbing, electrical tasks.
• Serve as the principal repair technician for critical/complicated failures.
• Communicate service details with customers and manage concerns and complaints.
• Supervise on-site and off-site technicians, vendors and subcontractors.
• Manage material requirements, vendor needs, and allocate resources; coordinate with service vendors.
• Act as liaison with customers, administrators, and operations to ensure contract performance.
• Report to higher management and communicate with clients and other contractor personnel.
• Develop and maintain schedules and performance standards.
• Maintain the computerized maintenance management system.
• Obtain quotes from vendors and prepare proposals.

Skills

HVAC maintenance

Leadership

Project coordination

Customer service

English proficiency

Safety procedures

Education

High School Diploma or equivalent

EPA Certification

NATE Certification

Tools

Microsoft Office

Job description

SUMMARY

Execute, supervise, and inspect the operations and maintenance of all building equipment; including the testing, overhauling, installation, and repair of sophisticated refrigeration, dehumidification, air-conditioning, ventilation, and heating systems.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Serve as the primary point of contact for all building maintenance issues and manage the expectations of customers.
• Perform, supervise, and inspect service calls and preventive maintenance and repairs including HVAC, building automation, carpentry, structural, plumbing, painting, and electrical tasks.
• Serve as the principal repair technician for critical/complicated failures.
• Communicate service details with customers and manage customers’ concerns and complaints.
• Supervise on-site and off-site technicians, vendors and subcontractors.
• Manage material requirements, vendor requirements and effectively allocate resources to include coordination of activities with service vendors.
• Act as a liaison with customers, administrators, and operational employees as necessary to ensure contract performance.
• Report in writing and orally to higher management; communicate directly with clients and/or other contractor personnel.
• Develop and maintain schedules and performance standards.
• Maintain the computerized maintenance management system.
• Obtain quotes from vendors.
• Prepare proposals.
• Maintain regular and punctual attendance.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Supervise and mentor assigned site project personnel.

MINIMUM QUALIFICATIONS

• High School Diploma or equivalent required.
• Must possess at least three (3) years of recent experience supervising the operation and maintenance of complex facilities or building systems.
• Must have a minimum of six (6) years of experience in commercial HVAC maintenance.
• Must have a minimum of three (3) years of experience as a team lead/supervisor.
• Must have a high-level of repair knowledge of HVAC systems (including chilled water systems), control systems, building automation, plumbing, lighting, generators, locks, alarm suppression systems, electrical distribution, drywall and other structural related repair actions.
• Must be able to use hand power tools and basic hand tools.
• Hold a valid and current Universal EPA Certification.
• NATE Certified (or similar) or ability to obtain in ninety (90) days.
• Experience managing timelines and meeting deadlines.
• Thorough knowledge of Microsoft software (Outlook, Word, Excel, Access and PowerPoint).
• Must be proficient in reading, writing, speaking, and understanding English.
• Must obtain and maintain any necessary security access and/or background checks.

DESIRED QUALIFICATIONS & SKILLS

• Strong organizational and leadership skills.
• Detail oriented with the ability to multi-task across multiple projects.
• Excellent communication and interpersonal skills.
• Able to work effectively within a team.
• Knowledge of HVAC, chilled water systems.
• Knowledge of ASHRAE regulations.
• Strong customer service skills.
• Intermediate computer skills and able to learn new systems.
• Able to prioritize tasks and manage time to meet deadlines.
• Able to perform job responsibilities with minimal supervision.
• Able to work with others in a professional manner.
• Work in accordance with established safety procedures.
• Strong attendance record and be punctual.

WORK SCHEDULE

Full-time. May be required to work additional hours as needed to complete assignment or project.

TRAVEL

When required, employee will need to complete an MVR check. The expected travel time is 25-50%.

DRIVING REQUIREMENTS

Must have or be able to attain a valid state driver’s license and be insurable on the company’s automobile insurance policy. Driving, with or without accommodation, may be required when traveling for training and/or short occasional amounts of local driving. The expected driving time is 25% - 50%

WORK ENVIRONMENT

Work is performed in a maintenance facility / light manufacturing setting, and is often exposed to sharp objects and may be exposed some heat, noise, chemicals and to vibration. Katmai strictly adheres to the Occupational Safety and Health Standards (OSHA) regulations. Use of personal protective equipment is mandatory if applicable. Employee will be exposed to a wide variety of people in differing functions, personalities and abilities.

PHYSICAL DEMANDS

Position consists of sitting for long periods of time, bending, kneeling, stooping, crouching, and lifting boxes weighing up to 50 pounds. Frequently uses hands/fingers for handling, to work with such hand tools as wrenches, screwdrivers, wire cutters, pliers, and soldering irons. It is Katmai’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Compensation & Benefits:

• Pay: $85,000-95,000 annually
• Eligible Benefits: Medical, Dental, Vision, Life & AD&D Insurance, Long-Term & Short-Term Disability Insurance, 401(k) Savings Plan, Employee Assistance Program (EAP), Vacation & Paid Personal Time, 11 Paid Federal Holidays, and Leave of Absence.

Compliance:

We are a VEVRAA Federal Contractor.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color,religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, marital status, familial status or any other characteristic protected by law.

Preference will be given to Ouzinkie Shareholders, Descendants of Shareholders and Spouses of Shareholders in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2000e - 2(i).