Area Operations Leader - People & Safety

Amazon Inc.; Channahon (IL); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in the United States, IL, Channahon is seeking an Area Manager to lead a team of hourly associates, focusing on safety, quality, productivity, and on-time delivery. You will engage and coach the team across shifts to meet daily and customer-facing goals in a fast-paced logistics environment.

Responsibilities include mentoring staff, coordinating with Safety, Engineering, Loss Prevention, and HR to hit service targets, while following standardized processes and Lean

Qualifications

• 2+ years of employee and performance management experience.
• Work a flexible schedule/shift including weekends, nights, holidays.
• A Bachelor's degree or International Equivalent, OR 2+ years of Amazon experience, OR 6+ years of Military Experience.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with Lean, Kaizen or Six Sigma process improvements.
• Excellent customer service, communication and interpersonal skills.
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics or related field.
• Industry experience across retail, manufacturing, distribution or related sectors.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours during shifts.
• Work in variable temperatures and weather; some sites have stairs.

Skills

Employee management

Performance management

Flexible scheduling

Team leadership

Education

Bachelor's degree or International Equivalent

2+ years Amazon experience

Military experience 6+ years

Job description

Amazon.com Services LLC in the United States, IL, Channahon is seeking an Area Manager to lead a team of hourly associates, focusing on safety, quality, productivity, and on-time delivery. You will engage and coach the team across shifts to meet daily and customer-facing goals in a fast-paced logistics environment.

Responsibilities include mentoring staff, coordinating with Safety, Engineering, Loss Prevention, and HR to hit service targets, while following standardized processes and Lean