Area Operations Leader — Drive Safety, Delivery & Growth

Amazon; Visalia (CA); On-site; USD 73,000 - 91,000; Full time

Job summary

Amazon is seeking an Area Manager in Visalia, CA to lead a team of hourly associates and ensure safety, quality, attendance, and performance while meeting customer delivery expectations. The role requires managing shifts and collaborating with multiple support teams.

You will engage in coaching, operations planning, and adherence to company policies, with the flexibility to work weekends, nights, and holidays. The position offers growth within a dynamic fulfillment network.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma).
• Excellent customer service, communication, and interpersonal skills.
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Skills

People management

Customer service

Communication

Lean/Six Sigma

Process improvement

Team leadership

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon is seeking an Area Manager in Visalia, CA to lead a team of hourly associates and ensure safety, quality, attendance, and performance while meeting customer delivery expectations. The role requires managing shifts and collaborating with multiple support teams.

You will engage in coaching, operations planning, and adherence to company policies, with the flexibility to work weekends, nights, and holidays. The position offers growth within a dynamic fulfillment network.