Area Operations Leader

Ross Stores; Machesney Park (IL); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

Health Insurance

401K options

Employee Discount

Paid Time Off

Job summary

Ross Stores in Machesney Park, Illinois, is seeking an Area Supervisor. In this role, you will oversee store operations, ensuring a safe and engaging shopping environment while supervising associates. Ideal candidates will have excellent communication skills, fluency in English, and previous customer service experience. Responsibilities include opening and closing the store, maintaining standards, and training staff on best practices. Competitive pay and benefits such as health insurance and 401K options are offered.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Responsible for supervising Store Associates and maintaining a clean environment.
• Ensure safety and security in the Store.
• Handle opening and closing of the Store as Manager on Duty.
• Train and coach Associates on cash registers and service practices.
• Ensure compliance with all company policies and best practices.

Skills

Excellent verbal communication skills

Fluency in English

Customer Service experience

Supervisory experience

Mathematical calculations

Tools

Point-of-sale equipment

Job description

Ross Stores in Machesney Park, Illinois, is seeking an Area Supervisor. In this role, you will oversee store operations, ensuring a safe and engaging shopping environment while supervising associates. Ideal candidates will have excellent communication skills, fluency in English, and previous customer service experience. Responsibilities include opening and closing the store, maintaining standards, and training staff on best practices. Competitive pay and benefits such as health insurance and 401K options are offered.