Area Operations Leader

Ross Stores; Concord (CA); On-site; USD 25,347 - 26,036; Full time

Job summary

Ross Stores is seeking an Area Supervisor for its Concord location. This role involves overseeing daily store operations and supervising Associates, ensuring customer satisfaction and safety. Key responsibilities include opening and closing the store, maintaining a clean environment, training staff, and executing company policies. Ideal candidates should possess strong communication skills, prior supervisory experience, and the ability to handle customer service issues effectively. The offered compensation ranges from $18.40 to $18.90 per hour based on qualifications.

Qualifications

• Prior customer service and supervisory experience preferred.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Responsible for opening and closing the Store, supervising Associates.
• Ensuring a friendly, easy-to-shop environment.
• Conducting safety checks and ensuring store security.
• Training and coaching Associates on operational procedures.
• Maintaining cleanliness and organization of stockrooms.

Skills

Excellent verbal communication skills

Fluency in English

Customer service experience

Supervisory experience

Mathematical calculations

Tools

Point-of-sale equipment

Job description

Ross Stores is seeking an Area Supervisor for its Concord location. This role involves overseeing daily store operations and supervising Associates, ensuring customer satisfaction and safety. Key responsibilities include opening and closing the store, maintaining a clean environment, training staff, and executing company policies. Ideal candidates should possess strong communication skills, prior supervisory experience, and the ability to handle customer service issues effectively. The offered compensation ranges from $18.40 to $18.90 per hour based on qualifications.