Area Operations Lead, Fulfillment & Delivery

Amazon Inc.; Patterson (CA); On-site; USD 73,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Patterson, CA is seeking an Area Manager to lead a team of hourly employees, focusing on safety, quality, attendance, and performance. You will coordinate with Safety, Engineering, Loss Prevention, and HR to meet business objectives and uphold customer delivery commitments.

The role requires 2+ years of management experience, a relevant degree or equivalent Amazon experience, and flexibility to work weekends, nights, or holidays.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Experience with process improvements (Lean, Kaizen, Six Sigma) is a plus.
• Excellent customer service, communication, and interpersonal skills.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in environments with variable temperatures and noise; outdoor loading areas.

Skills

Employee management

Performance management

Customer service

Communication skills

Flexibility in schedule

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Bachelor’s or Master’s in relevant field

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon.com Services LLC in Patterson, CA is seeking an Area Manager to lead a team of hourly employees, focusing on safety, quality, attendance, and performance. You will coordinate with Safety, Engineering, Loss Prevention, and HR to meet business objectives and uphold customer delivery commitments.

The role requires 2+ years of management experience, a relevant degree or equivalent Amazon experience, and flexibility to work weekends, nights, or holidays.