Area Manager, RSR at Amazon.com Services LLC Boyce, LA

Carlsbad Tech; Boyce (LA); On-site; USD 60,000 - 85,000; Full time

Job summary

Carlsbad Tech is seeking an Area Manager in Boyce, LA to oversee a team of hourly employees and ensure timely customer deliveries. Key responsibilities include mentoring your team, managing safety and quality during shifts, and collaborating with various support teams.

The ideal candidate will have a Bachelor's degree or equivalent experience and must be flexible with scheduling, including working overnight shifts and weekends. Join us in delivering exceptional service to our customers!

Qualifications

• 2+ years of employee and performance management experience.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Support, mentor, and motivate your team.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with support teams to meet business objectives.

Skills

Team management

Performance management

Safety protocols

Flexibility in schedule

Education

Bachelor’s degree or equivalent

Job description

Area Manager, RSR job at Amazon.com Services LLC. Boyce, LA.

This position requires in‑role training at an operating site which will be 2+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon. Please note: this role requires open flexibility to work 10‑hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front‑half (Sunday – Wednesday) or back‑half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.

ABOUT AMAZON

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer‑focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile – where the product is housed and ready for order; Middle mile – where the order is hauled to your area; and Last mile – when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorstep. Rural Super Rural (RSR) is a subset of R2L dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote areas. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customers’ faces. Come build the future with us!

Key job responsibilities

• Support, mentor, and motivate your team
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
• Work a flexible schedule (weekends and/or overnight shifts)

BASIC QUALIFICATIONS

• 2+ years of employee and performance management experience
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays