Area Manager, Retail - Ohio

Le Creuset; Ohio; On-site; USD 90,000 - 150,000; Full time

Job summary

Le Creuset, a premium cookware brand, seeks an Area Manager, Retail to lead a cluster of stores. You will drive sales growth, manage profitability, and ensure a consistent customer experience that reflects our brand.

You will coach Store Managers through regular visits, performance reviews, and development plans, partner with Retail leadership on hiring, and collaborate with support teams to open new stores or support renovations.

Qualifications

• Experience leading multiple retail stores.
• Strong understanding of retail P&L and performance metrics.
• Proven coaching and development of Store Managers.
• Willingness to travel within the assigned area.

Responsibilities

• Lead a group of Le Creuset stores to drive sales growth and profitability.
• Review store results and KPIs to identify trends and action plans.
• Coach Store Managers on selling behaviors, customer engagement, product knowledge, and execution of promotions and events.
• Ensure a consistent customer experience reflecting the Le Creuset brand.
• Develop Store Managers through regular coaching, clear expectations, and performance feedback.
• Partner with HR and Retail leadership on hiring, onboarding, performance management, succession planning, and retention.
• Conduct regular store visits to assess performance, presentation, staffing, and compliance with standards.
• Collaborate with support teams to resolve operational issues and support store openings, renovations, and peak periods.

Skills

Multi-store leadership

P&L management

Retail operations

Coaching & development

Customer experience

Travel readiness

Job description

Where passion meets premium – join our team!

The Area Manager, Retail leads a group of Le Creuset stores, driving sales growth, profitability, and a consistent customer experience that reflects our brand. Through regular store visits, coaching, and performance reviews, this role develops Store Managers, strengthens store operations, and ensures company priorities are executed effectively. The Area Manager partners with Retail leadership and support teams to address challenges, build strong store teams, and achieve business goals across the assigned area.

Drive sales and profit and loss (P&L) performance across assigned stores by growing revenue, managing controllable expenses, and achieving profitability targets.

Review store results and key performance indicators, identify trends, and partner with Store Managers to develop and execute action plans.

Coach Store Managers on selling behaviors, customer engagement, product knowledge, and execution of promotions and events.

Ensure a consistent customer experience that reflects the Le Creuset brand.

Develop Store Managers through regular coaching, clear expectations, performance feedback, and follow-up.

Partner with HR and Retail leadership on hiring, onboarding, performance management, succession planning, and employee retention.

Conduct regular store visits to assess performance, presentation, staffing, and compliance with company standards.

Ensure consistent execution of store policies and procedures, including scheduling, inventory controls, cash handling, loss prevention, and workplace safety.

Collaborate with support teams to resolve operational issues and support store openings, renovations, peak selling periods, and retail initiatives.

Communicate retail priorities clearly and share store feedback, emerging issues, and opportunities with Retail leadership.

The Perfect Blend:
What We’re Looking For

Experience leading multiple retail stores or significant Store Manager experience with demonstrated success developing other leaders.

Strong understanding of retail sales, customer experience, store operations, P&L performance, and key performance metrics.

Ability to coach managers, provide direct feedback, and hold teams accountable for results.

Sound judgment, strong organizational skills, and the ability to balance priorities across multiple stores.

Strong communication, collaboration, and relationship-building skills.

Ability to travel regularly throughout the assigned area, including occasional evenings and weekends based on business needs.

Experience in premium or specialty retail, or with a customer-focused brand, preferred.

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history.Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.

Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

Diversity and Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.