Retail Sales Lead (Full-Time)

Le Creuset; Livermore (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Le Creuset is seeking a Retail Sales Lead/Key Holder (Full-Time) for our Livermore, CA store. You will support daily store operations, assist customers with product knowledge, and help drive sales while ensuring security during opening and closing procedures.

You will contribute to a positive team environment, manage cash-handling tasks, and maintain visual standards to deliver exceptional customer experiences. Flexibility to work varied shifts, including weekends and holidays, is required.

Qualifications

• Experience in retail or customer service is required.
• Opening/closing procedures experience is preferred.
• Strong communication and teamwork skills.
• Flexible schedule including weekends and holidays.

Responsibilities

• Open and close the store as assigned, including cash-handling and safety checks.
• Support sales and provide personalized customer service to drive KPI goals.
• Maintain visual and operational standards and assist with merchandising and inventory control.
• Collaborate with store team and leadership to foster a positive working environment.

Skills

Retail experience

Customer service

Cash handling

Job description

Where passion meets premium – join our retail team!

As a Retail Sales Lead/Key Holder (Full-Time), you are a trusted member of the retail store team who supports sales, customer service, and daily store operations. You will be responsible for designated opening and closing duties, including securing the store and completing required cash-handling and operational procedures. Through your enthusiasm for the Le Creuset brand and products, you will create exceptional customer experiences, contribute to store sales goals, and help maintain our visual and operational standards.

Open and Close the Store: Perform authorized opening and closing procedures, including securing the store, managing keys and alarm codes, completing cash-handling responsibilities, and ensuring required operational and safety checks are completed.

Support Sales and Customer Experience: Contribute to the achievement of sales and KPI goals, provide personalized service, and share product knowledge related to cooking, baking, and entertaining.

Maintain Operational and Visual Standards: Support cash management, merchandising, inventory control, loss-prevention procedures, and the execution of Le Creuset’s visual and operational standards.

Contribute to a Positive Team Environment: Communicate effectively, collaborate with team members and store leadership, demonstrate accountability, and adapt to changing business needs.

The Perfect Blend: What We’re Looking For

Previous retail sales or customer service experience, preferably in a specialty retail environment

Experience with opening and closing procedures, cash handling, or other key-holder responsibilities preferred

Dependability, sound judgment, and the ability to follow established security and operational procedures

A customer-focused approach with strong communication and teamwork skills

Flexibility to work a varied schedule, including days, evenings, weekends, and holidays

A genuine interest in cooking, baking, entertaining, and the Le Creuset brand

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.

Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

Diversity and Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.