Area Manager of Operations

Spanish Springs Lanes; Milford (CT); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation and Holidays

Discounts on bowling, waterpark & more

Job summary

Lucky Strike Entertainment in the United States is seeking an Area Manager of Operations to oversee multiple bowling centers, develop General Managers, and drive operational and financial performance across the region. You will travel frequently, coach senior leadership, support sales initiatives, and ensure guest experiences align with brand standards.

This role requires 5+ years of multi-unit leadership in entertainment/hospitality and a proven track record of growing revenue.

Qualifications

• 5+ years leading multiple centers in high-volume entertainment, hospitality, or F&B.
• Proven track record of driving sales growth and financial performance.
• Experience developing General Managers into stronger leaders.
• Strong budgeting, forecasting, labor, and margin optimization skills.
• Ability to analyze performance data and build improvement plans.
• Willingness to travel frequently and work flexible hours.

Responsibilities

• Oversee operational execution, financial performance, and guest experience across multiple centers
• Coach and develop General Managers and senior leadership to raise consistency and growth
• Analyze multi-unit performance data to identify improvements and implement changes
• Support sales initiatives, events, marketing execution, and staffing strategies
• Be present across centers during nights, weekends, and holidays to reinforce standards
• Partner with regional leaders to share best practices and execute company initiatives

Skills

Multi-unit leadership

Sales growth

GM development

Financial acumen

Data-driven

Travel readiness

Job description

Who We Are

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.

From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.

When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.

Overview

The Role

As an Area Manager of Operations, you will lead multiple centers, develop your General Managers, and drive the operational and financial performance that keeps the business growing, moving as easily through field leadership as through performance data.

What You’ll Do

• Oversee operational execution, financial performance, and guest experience across multiple centers
• Coach and develop General Managers and senior leadership teams to raise operational consistency and accelerate growth
• Analyze multi-unit performance data to find improvement opportunities and implement changes that move the needle
• Support sales initiatives, event programs, marketing execution, and staffing strategies across your area
• Stay present across centers during nights, weekends, and holidays to reinforce standards and support your teams
• Partner with regional leaders to execute companywide initiatives and share operational best practices

What You’ll Bring

• 5 or more years of multi-unit leadership experience in high-volume entertainment, hospitality, or food and beverage
• A proven record of driving sales growth and financial performance across multiple locations
• Demonstrated success developing General Managers into stronger operators
• Advanced financial acumen across multiple P&Ls including budgeting, forecasting, labor, and margin optimization
• A data-driven approach to identifying operational gaps and building plans that fix them
• Willingness to travel frequently and work flexible schedules including nights, weekends, and holidays

What You’ll Get

Our people are the reason guests keep coming back. Here is what we offer our Management team:

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

#LI‑MF1

Benefits

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits

The pay range for this position is $125,000 - $135,000 per year.