Area Manager — Multi-Store Retail Leader

Bridgestone Americas, Inc.; Lake Saint Louis (MO); On-site; USD 93,000 - 159,000; Full time

Benefits offered by this job

Onboarding program

Mentorship program

CSR activities

Global work environment

Job summary

Bridgestone Retail Operations (BSRO) is seeking an Area Manager to lead store performance and compliance across your region. You will mentor store managers, drive customer-centric culture, and manage the P&L with support from regional and back-office teams.

This role requires 8+ years in multi-unit retail, strong P&L experience, and willingness to travel. Bridgestone offers onboarding, mentorship, CSR activities, a global environment, and competitive pay with benefits.

Qualifications

• Minimum 8 years combined experience managing a single store or multi-unit retail operation.
• 3-5 years oversight of a P&L for a store or area/district.
• High school degree or equivalent is required.
• BS/BA Degree strongly preferred or equivalent combination of education and work experience.
• 3-5 years experience as a hiring manager recruiting, hiring and promoting teammates.
• Automotive Industry experience preferred but not required.
• Resides in assigned Area.
• Must have a valid Drivers License.
• Must be willing to travel.

Responsibilities

• Oversee the performance of multiple Store Managers and their retail locations
• Support company initiatives to achieve the Vision 2020 Company strategy and to deliver a high-performance, customer-centric culture
• Monitor performance goals for each store including customer count/retention, unit sales, CFNA (credit card) applications, telephone conversions and safety
• Identify training and development opportunities for teammates
• Set business plan and manage the P&L for assigned Area
• Drive B2B business within the assigned area and train Store Managers on B2B related duties
• Ensure stores within the assigned area are following compliance and safety policies and procedures
• Manage and resolve customer escalations
• Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area (Human Resources, Finance, Marketing, etc.)
• Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll
• Visit each store regularly and attend region meetings as required by the Region Manager
• Engage teammates and improve retention
• Deliver on commitments
• Has a passion for developing others
• Lead and manage stores through change
• Properly recognize teammates for their accomplishments
• Take care of our customers and support the communities we serve.

Skills

Store management

P&L management

Leadership

Team development

Travel willingness

Education

High school diploma or equivalent

BS/BA degree preferred

Job description

Bridgestone Retail Operations (BSRO) is seeking an Area Manager to lead store performance and compliance across your region. You will mentor store managers, drive customer-centric culture, and manage the P&L with support from regional and back-office teams.

This role requires 8+ years in multi-unit retail, strong P&L experience, and willingness to travel. Bridgestone offers onboarding, mentorship, CSR activities, a global environment, and competitive pay with benefits.