Area Manager - Low Voltage Installation

IES Communications; Fort Worth (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive Pay

Company 401K plan with Employer Match

Company Paid Time Off

Company Paid Life Insurance

Medical Coverage including Prescription and Short Term Disability Plans

Dental and Vision Coverage

Optional Long-term Disability and other coverage

Job summary

IES Communications in Fort Worth, Texas, is seeking a Branch Manager to oversee profit and operations. The role involves supervising staff, managing sales, and ensuring customer satisfaction through effective leadership.

Ideal candidates must have significant management experience and telecommunications knowledge, alongside strong skills in problem solving and personnel management. The position offers several benefits including competitive pay and insurance options.

Qualifications

• Bachelor's Degree required; Master's preferred.
• 5+ years in customer interface roles.
• 15 years of progressive management experience.
• 5+ years in Sales/Sales Management.
• 10+ years of personnel management experience.
• 5+ years in telecommunications or related fields.
• Proficient in Microsoft Office.

Responsibilities

• Manage hiring, training, and supervising staff.
• Support branch sales efforts and recruitment.
• Coordinate customer account activities.

Skills

Customer interface

Problem solving

Critical thinking

Project management

Personnel management

Sales management

Education

Bachelor's Degree

Master's Degree

Tools

Microsoft Office

Project-based accounting software

Job description

Job Summary

The Branch Manager has overall branch responsibility for profit, loss, sales and operations. The Branch Manager is the manager that coordinates the activities of the sales, operations and administration staff of the branch. This is a management position with sales, gross margin, budget, human resources, operations, delivery, customer satisfaction and profitability objectives.

Job Duties and Responsibilities

Recruit, hire, train, manage, supervise, promote, discipline and discharge if necessary, sales operations and administration department staff. Effectively manage all human resource issues per company policies and procedures. Provide guidance and mentoring to all branch personnel to meet all customer and Company goals and objectives. Complete recommendations for assigned employees' performance ratings, promotions and pay changes. Responsible for developing opportunities, assigning them to Sales Reps and/or Sales Manager (if so staffed) and tracking the results of these efforts using a Company furnished software program. Has authority to set quotas and margin assignments for all branch Sales Reps and/or Sales Manager. Responsible to monitor quota achievement, provide sales support and leadership at the branch including the recruitment, mentoring and training of Sales Reps in the absence of Sales Manager. Authority to place staff on probation for non-performance per Company and regional guidelines. In concert with regional management, develop, lead and manage the delivery, operations, customer satisfaction and administrative operations of the branch. Coordinate customer account activities with regional management and other branch manager(s) when customer account goes outside of established branch territory. Other responsibilities as assigned.

Physical and Mental Requirements

Must be self-motivated, positive in approach, professional and help create, develop and implement project process improvement(s). Must promote the Company culture and mission to all employees, vendors, clients and business partners. Must participate as a member of the Branch or Regional Operations Team. Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s). Must have proven high skill level to interpret blueprints and other project documents, including but not limited to specifications, reporting and quality requirements. Must be able to travel within the branch territory and/or regional territory as needed. Must possess the ability to learn and teach the Company and customer project management systems. Must be able to successfully secure and maintain a Company sponsored American Express Card.

Qualifications

• Must possess at least a Bachelor's Degree; Master's Degree preferred.
• Must have at least five (5) years of experience in customer interface, such as liaison between the customer and the Company.
• Must possess a minimum of 15 years work history with verifiable progressive management positions, including branch and/or senior divisional management responsibility.
• Must have a minimum of five (5)+ years in Sales and/or Sales Management.
• Must have at least ten (10)+ years of personnel management including full human resource responsibilities for directed work group(s).
• Must possess at least five (5)+ years of telecommunications experience or related technical or construction field.
• Must be proficient with Microsoft Office (Word, Excel, and MS Project) and Email.
• Must be familiar with and able to effectively utilize a project based on accounting software package.
• Must possess a mid-level understanding of general accounting principles including familiarity with GAAP rules.
• Must have demonstrated verifiable ability to establish strategic partnerships, analyze and evaluate customer and staff situations to take appropriate actions based upon such findings.
• Minimum Years of Experience: 6+.
• License Required.

Benefits

• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

EEO Statement

IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans encouraged to apply. The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. Applicants who need accommodation in the job application process should contact the IES corporate office at [phone] or any IES office to request assistance. IES participates in E-Verify.

Workplace Type: Traveling