Area Manager- Lake County, IL

Stake Center Locating; Waukegan (IL); On-site; USD 65,000 - 86,000; Full time

Job summary

Stake Center Locating is a leading utility locating and damage prevention services provider operating across the 48 contiguous United States. The Area Manager, Locate will oversee workload distribution and customer relations while coordinating with Corporate and field staff.

The role requires leadership experience in the locating industry, excellent communication, and the ability to travel as needed. Long hours and weekend work may be required.

Qualifications

• Must be able to lead teams in locating and damage prevention environments.
• Excellent verbal and written communication across all levels.
• Proven ability to manage workload and mentor staff.

Responsibilities

• Oversee workload distribution and scheduling for locating teams.
• Maintain relationships with customers and Corporate.
• Inspect vehicles and equipment; manage inventory and purchasing.
• Mentor Supervisors and assist with performance improvement.
• Support damage resolution and interpretation of reports (PDR, audits).
• Potentially travel and work overtime as needed.

Skills

Leadership

Communication

Team management

Customer service

Problem solving

Education

High school diploma or equivalent

Tools

PDR systems

Damage investigation tools

Job description

Duties

Stake Center Locating is a leading provider of utility locating and damage prevention services operating across the 48 contiguous United States. Our teams help protect critical underground infrastructure by delivering safe, accurate, and timely locating services for utility, telecommunications, and infrastructure customers. We combine national scale with a local approach to support our customers, protect the communities we serve, and create opportunities for our employees to grow and succeed.

• Oversight of work load distribution.
• Customer relations.
• Interaction with Corporate.
• IT and purchasing along with homeowners and the general public.
• Oversight of disciplinary action.
• Inspections of vehicles and equipment.
• Inventory ordering.
• Mentor Supervisors for performance improvement.
• Assist in damage resolution when necessary.
• Interpret all reports- i.e. PDR, audits and production.
• Assist in difficult locate jobs when necessary.
• Maintain force to load requirements.
• Performance Reviews for staff.

Duties

Stake Center Locating is a leading provider of utility locating and damage prevention services operating across the 48 contiguous United States. Our teams help protect critical underground infrastructure by delivering safe, accurate, and timely locating services for utility, telecommunications, and infrastructure customers. We combine national scale with a local approach to support our customers, protect the communities we serve, and create opportunities for our employees to grow and succeed.

The Area Manager, Locate will be responsible for performing the following duties:

• Oversight of work load distribution.
• Customer relations.
• Interaction with Corporate.
• IT and purchasing along with homeowners and the general public.
• Oversight of disciplinary action.
• Inspections of vehicles and equipment.
• Inventory ordering.
• Mentor Supervisors for performance improvement.
• Assist in damage resolution when necessary.
• Interpret all reports- i.e. PDR, audits and production.
• Assist in difficult locate jobs when necessary.
• Maintain force to load requirements.
• Performance Reviews for staff.

Qualifications

• Must be at least eighteen years of age.
• High school diploma or equivalent.
• Clean background check for access to restricted and/or controlled areas.
• Valid driver license with acceptable driving record.
• Ability to pass random drug screens and to remain drug free.
• Computer literate.
• Ability to locate.
• Ability to effectively perform a PDR or damage investigation.
• Ability to interact with all involved, the public, customers, contractors, utility representatives and all those under their direction.
• Excellent communication skills at all levels.

Requirements

• Experienced in effective leadership in the locating industry.
• Excellent communications skills oral and written.
• Comprehensive understanding of underground utility construction and placement required.
• Successfully complete company provided Locate Technician training program and pass all required testing.
• Requires long hours when necessary. May require weekend and holiday work when necessary.
• Some travel maybe required including overnight stays and out of town assignments and or training.
• Must have above average computer skills.
• Three to five years’ experience.