Area Manager II — Lead High-Impact Ops Team

Amazon

Joliet (IL)

On-site

USD 70,000 - 91,000

Full time

12 days ago
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Job summary

Amazon is seeking an Area Manager in Joliet, IL to lead a team of hourly employees and drive safety, quality, attendance, and performance. You will engage the workforce during shifts to ensure on-time deliveries and high customer satisfaction across first/middle/last mile operations.

Responsibilities include mentoring staff, coordinating with Safety, Engineering, Loss Prevention, QA, and HR to meet business goals, while handling physically demanding tasks and flexible scheduling, including

Qualifications

  • 2+ years of employee and performance management experience.
  • Bachelor's degree or equivalent, or 2+ years Amazon experience.
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Responsibilities

  • Support, mentor, and motivate your hourly workforce
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  • Stand/walk for up to 12 hours during shifts
  • Work in an environment where the noise level varies and can be loud
  • Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
  • Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management
Performance metrics
Lean process
Customer service
Communication
Team leadership

Education

Bachelor's degree or equivalent
Experience with Amazon

Job description

Amazon is seeking an Area Manager in Joliet, IL to lead a team of hourly employees and drive safety, quality, attendance, and performance. You will engage the workforce during shifts to ensure on-time deliveries and high customer satisfaction across first/middle/last mile operations.

Responsibilities include mentoring staff, coordinating with Safety, Engineering, Loss Prevention, QA, and HR to meet business goals, while handling physically demanding tasks and flexible scheduling, including

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