Area Manager, Grocery Fulfillment Center (Fulfillment & Operations)

Amazon Inc.; Everett (MA); On-site; USD 65,000 - 75,000; Full time

Job summary

Amazon in Everett, MA is seeking an Area Manager for our Grocery Fulfillment Center. You will lead a team of hourly teammates, coach them on safety, quality, attendance and performance, and ensure customer orders are delivered on time.

This role requires the ability to mentor staff across shifts, collaborate with Safety, Ops Integration, Loss Prevention and HR to meet business goals, and handle physical tasks in a multi-temperature environment.

Qualifications

• 1+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.

Responsibilities

• Lead, coach, and motivate your team during shifts.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Ops Integration, Loss Prevention and HR to meet objectives.
• Lift up to 49 pounds; stand and walk for long shifts; frequent push/pull and climbing.
• Work in varied environments with noise, temperature changes, and refrigeration.
• Support a flexible schedule including weekends and overnight shifts.

Skills

People management

Team leadership

Performance management

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Area Manager, Grocery Fulfillment Center

We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Key job responsibilities

• Support, mentor, and motivate your team
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
• Work a flexible schedule (weekends and/or overnight shifts)

About the team

Grocery Fulfillment Centers are facilities that house Amazon's selection of fresh food and other specialty products. These multi-temperature facilities support our same-day delivery service. At our fulfilment centers, you'll focus on safety in all stocking and sorting tasks, while helping to develop best practices. Your contributions will enhance your sites operations and could potentially improve processes across our entire network. Join us and help shape the future of grocery!

Basic Qualifications

• 1+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
• 1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, MA, Everett - 65,200.00 - 75,000.00 USD annually